These abductions are serious and scary and frequently tragic, and widespread enough to give one the shivers. But in this case, and I apologize for any offense, the effect is comic.
Kidnappers: Hi there, um, we’d like to return these.
LDS Help Desk: No problem, I just need to fill out this form for our records. Reason for return?
Kidnappers: Well, um, they just turned out to be not what we wanted.
LDS Help Desk: In what way?
Kidnappers: Oh, you know how you see something in the market, and you think it’s just what you want, but then you get it home and unwrap it and, it, uh…
LDS Help Desk: Just doesn’t fill the bill?
Kidnappers: Right! Right, just doesn’t look quite, you know, once you get it all arranged with that day’s newspaper propped on it and –
LDS Help Desk: Say no more. We understand perfectly.
Kidnappers: Not that there’s anything wrong with them, you see.
LDS Help Clerk: Oh, good.
Kidnappers: In the right context, I’m sure they’d be very nice.
LDS Help Desk: Many do think so: in fact, they’re our most popular export.
Kidnappers: But not for us, I’m afraid. Just … not what we had in mind.
LDS Help Desk: Well I’m sure our staff can help you pick out something more suitable. What exactly did you have in mind?
Kidnappers: Yes, well, about that, we were actually thinking about going in a different direction entirely, er, I mean, possibly–
LDS Help Desk: Because our policy on returns is strictly for exchange only.
Kidnappers: Ow, um, that’s a bit of a blow, you see, because we were hoping for something much less, I mean, a little more, well…
LDS Help Desk: Upscale?
Kidnappers: Yes. No! I mean, I don’t mean that what you have here isn’t nice. It’s just that … may I be completely honest?
LDS Help Desk: That would be very welcome.
Kidnappers: The problem isn’t with the … frankly, we were a little worried because, after doing some research, we discovered that their resale value wasn’t what we expected.
LDS Help Desk: Well, if that’s the only reason you acquired them, I can’t have much sympathy. We try to cater to clients who are interested in being good and caring owners, not just in turning a quick profit.
Kidnappers: Yes, yes, of course you’re right, but perhaps an exception could be made just this once? I mean, you can see how well we’ve taken care of them.
LDS Help Desk: They do seem, well, cherry, if I may use the term. That is a point in your favor.
Kidnappers: And you are clearly in a better position to handle them than we are. You’d have to see to that even if we took something else in exchange, wouldn’t you?
LDS Help Desk: Certainly, but even so, company policy–
Kidnappers: And nobody wants to see something like this on Ebay, sold to God knows who, the set perhaps broken up, even stripped for parts.
LDS Help Desk: Heaven forbid!
Kidnappers: Look, we admit making a mistake, but we’re trying to be responsible here. We just want to get out of this while losing as little as possible and doing no harm. We’re perfectly willing to submit to a reasonable penalty fee.
LDS Help Desk: If there were to be a cash refund, what was your original outlay?
Kidnappers: $810. And we promise to do our research first next time, so this doesn’t happen again. No more grabbing on impulse for us!
LDS Help Desk: Fine.
Kidnappers: Thank you. Thank you very much.
LDS Help Desk: Do you have your receipts?