I bought a house last year, and the roof was in awful shape, so we had a roofing company do a tear-off and put a brand new roof on.
Now, I live in Los Angeles, and with the record rains we had recently, we got two leaks. I’m trying to determine how much of what the roofer is telling me is correct, and how much he’s just trying to screw me over by refusing to pay for the repairs.
1st leak – he claims that there was a small hole in the roof, but that there was also a crack in the chimmney where water was getting in, so he was willing to pay for half. To me, it sounds iffy but kinda-fair. I mean, maybe there was a crack. Maybe his crew put it there. (Accidentally, while installing the roof.) Maybe the crack had nothing to do with the leak? Opinions?
2nd leak – this was in the back of the house, far from the chimmney. Our regular contractor claimed it was from insufficient flashing, and he filled the gap with some tar. The roofer says the flashing wasn’t the culprit, that it was the gutters.
Now, when we got the roof estimate, there was NO mention of gutters that needed to be replaced. Now the guy is saying they are falling apart, are the cause of the leaks, he doesn’t do gutters, and it’s in no way his responsibility to inform us that we need new ones, even while his crew is replacing the roof.
Once again, our regular contractor says the roofers absolutely SHOULD have told us, and that they are just trying to cover their ass.
Anyone have experience in this arcane world of finger pointing?