Our company had pretty good compliance procedures in place pre-SOX. Of course, that doesn’t mean that those procedures met the letter of the post-SOX requirements. Pretty much, SOX has turned my work place into *Office Space. * There are big annoyances, but I don’t want to list them here. Plus, the little ones are much more fund to gripe about! Herein are my petty annoyances:
**Irritation Number One: ** The New Job Start Form Signature Requirement.
We have to fill out a form before starting any job. The form is used to assign PO numbers and allocate spending to the proper budget line. In the past, we required one person with signature authority to sign the form. Once a month, managers would get a list of all POs for their various areas and the vendors listed. If anything looked amiss, they’d catch it quicky.
Now we need to get two signatures. Supposedly that’s to keep us from setting up a bogus payment to a brother in law or something. We aren’t allowed now to start even the smallest amount of work on any job without a correctly signed form (we used to be able to do everything up until the point we’d actually spend money). All fine and good, except the monthly reporting kept that in check before. Plus, there are some areas in my budget where my boss and I are the only ones with signature authority. If she’s out for a week, I have to wait till she returns to start a job. So for a week, a job we know will have to get done sits there waiting on a signature before we can even have a meeting about it.
Irritation Number Two: The Invoice Cover Sheet
This is where we really get into *Office Space * territory. We used to sign and date every invoice, write the PO number on said invoice, and send to accounts payable. Now we need to fill out a cover sheet and get two signatures (again an issue if one of the signatories is out of the office). The cover sheet itself isn’t required by SOX, but there are now multiple areas that need documentation of all payments. So, rather than having AP making copies, we need to fill out the sheet so the invoice can go to one area (it still needs to be signed–even with a signed cover sheet) and the cover sheet to another area.
It’s not a big deal except when you get in a hurry and forget the new cover sheet requirement and send an invoice for processing in the old manner. Red flags go up everywhere! The invoice is returned to you stamped “improperly submitted.” A memo goes to your boss with a cc to their boss stating that you have submitted an invoice without the proper documentation. And then, you need to respond to the memo stating why you were a doofus and didn’t comply with the cover sheet requirement.
Irritation Number Three: Project Justification.
Some areas require a written rationale before you can get money in the budget or assigned a PO number (supposedly fraud is easier in these areas or something). Market research is one such area. I can see needing to justify a $50,000 research project. However, the requirement is for all research–not just costly stuff.
Last week I wanted to order a white paper from an outside source. That type of activity falls under the heading “market research.” So it requires a justification memo. The darn white paper cost all of $28. I had to create a one page memo to justify spending $28. I had to get my boss to sign off on it. For a $28 purchase.
I was tempted just to buy the darn thing myself. Except that would probably cause even more problems.
And yes, in addition to the justification memo, I needed to fill out the Job Start Form (and get two signatures) before I could order the white paper. When I get billed, I’ll need to complete an invoice cover sheet.
I do know why some of these requirement were put in place, and I understand that for large ticket items, we need controls. It’s mostly a matter of my company (and probably others out there) having to quickly get into compliance. So we haven’t worked out all the bugs yet. We’ll probably evolve into a more workable situation over time. But for now, I’m writing memos, filling out Job Start Forms and completing invoice cover sheets (and getting two signatures on every damn one) for $28 purchases of white papers.