We bought a chess set off Goodwill’s online presence. Whatever idiot packed the pieces just threw them all in the chessboard box and let them rattle around and around for a thousand miles, banging off one another the whole way. So now we have a chess set, that was perfectly fine before you morons shipped it, where every single piece is either broken in half or at least chipped. That’s $20 completely down the drain because you couldn’t be bothered to take five minutes to wrap the pieces properly.
My “good will” (sorry) towards Goodwill pretty much evaporated a couple years ago after this news came out.
Anybody that doesn’t fully inspect anything that they buy at Goodwill deserves what they get. Goodwill online? You have got to be fucking kidding me that you did that. There is no reason to believe that the pieces weren’t broken and chipped before it was shipped. Sheesh, what do you expect?
Goodwill, Salvation Army, ARC, any thrift store: I’ve got to see it, hold it, inspect it, and then I’ll decide if it’s worth buying.
You bought from a thrift store. Online. Heh, I guess it sucks that your brain cell hasn’t divided yet.
You spent $20 on a chess set from Goodwill?
Was it originally, like, a $2000 chess set?
Except that the the website in question seems to offer pictures of pretty much everything. Presumably there were photos of the chess pieces intact prior to shipping.
Here is the first picture I came across of a “plastic and glass chess set” with a broken piece clearly shown. (Image 6)
According to one commenter who worked there, the executives get first dibs on the good junk before it’s sold online.
Is that the one the OP bought? Plus, that the set includes broken pieces is clearly listed in the description, so you don’t have t closely examine the photos. I’m going to give the OP a modicum of benefit of the doubt that his set was a different one, the photos showed no chips, and that the description didn’t clearly say pieces were broken.
That doesn’t surprise me at all. It’s like that almost everywhere. It’s human nature.
I’ve seen it firsthand, and it disgusted me.
This practice is not unique to Goodwill; other nonprofit organizations that sell to the public behave similarly.
A few years ago I went to a botanical garden’s perennial sale and was surprised to find that few if any of the unusual/good items that were in the pre-sale listing were available. I was told that botanical garden members had dibs on the best stuff and got to take part in the sale before the unwashed public. So I bought a membership. I went to the next sale, was practically the first in the door and lo and behold, most of the best stuff was already gone. This time I found out that the executive committee of the botanical garden had exclusive access to sale items before anyone else.
At that point, I gave up.
Not to mention, if he opened the case and the pieces were in there loose, then however damaged they might have been when they left Goodwill, they were certainly more damaged when he received them.