If my computer gets hit by malware, I am not savy enough to deal with it myself. I wouldn’t know where to start, honestly. I’d be forced to pay someone to fix it for me, money I can’t afford just now. The risk of getting reinfected would keep me from returning.
Believe I’m the only one in that position, if it helps you sleep at night.
I think it’s telling that posts that are deemed ‘trolling’ are dealt with swiftly, disappeared without a trace, mods vigilantly on top of it.
But ads serving up malware to paying customers, get a trite ‘reported’, (to whom? and their action will be, to do what exactly? Respond quickly and effectively?), and then the same old excuses get offered up.
It’s happening everywhere! No, it’s not. It is happening other places, but it does not affect many, many other sites (frequented by posters) with the frequency of this one. This point never gets addressed, is always glossed over. What are those sites doing differently?
In my opinion it’s time to stop appealing to the mods to address an issue they either cannot or will not take seriously enough to do anything about. They are clearly incapable of assisting us. CLEARLY. I don’t care if their hands are tied, blah, blah, blah, that don’t help me.
We’re freaking weary of hearing the same old story; ‘happens to everyone, we’ll report it’. Clearly they are powerless to do otherwise. And, understadably, have grown deaf to our issues, over time.
From this point forward I think we should stop complaining to these people about this.
In future, I believe, all issues regarding the appalling lack of customer service on this, should be sent directly to Creative Loafing.
Seriously, how would it be any different to be ignored by them? Six of one, half dozen of the other, to my mind. Who knows, perhaps they’ll find it as annoying, as say, malware?
And maybe, just maybe, we can get someone, anyone, to care enough to take action. Action, not excuses, is what’s called for.