In the Money sections of newspapers I read at weekends there are always letters from dissatisfied customers asking for assistance in recouping money from various organisations - banks and energy companies always feature high on the list.
Most of the time a Money journalist will recover the customer’s cash for him and paraphrase an explanation of the mistake from the offending company. In addition to offering the customer some kind of compensation for the inconvenience caused, a bank or similar will sometimes say (via the journalist) that the staff involved in perpetrating the error have been ‘sent for retraining’.
I imagine that retraining means different things to different companies. One may just call in the hapless employee(s) for a five minute ticking off and tell them not to do it again. Another may strip the offender naked, shave his head, and keep him in solitary confinement until a Company Interrogator is summoned to ask a few pertinent questions. If a confession is obtained, or even if it isn’t, transportation to the nearest Retail Gulag inevitably follows on the next available cattle truck…
Does anyone work for an organisation that sends its staff for retraining? Is there a member who knows someone who has been retrained? Better still, if you have been retrained yourself, what exactly happened?
If there’s anybody here who runs a Retraining Camp that would be of particular interest.
I was “sent for retraining” at a job I once had. I got caught fudging some paperwork.
My “retraining” consisted of being shown a draft pinkslip and an explanation of what a pinkslip is used for; a two-day suspension without pay; six months’ probation; and a stern admonition to never fudge paperwork again.
Tomorrow, I have to be retrained in how to sign my initials on various forms we use. Apparently, I got too sloppy a few months ago signing my initials, so my supervisor talked to me about it. Then I overcompensated and wrote them too fancily.
I recently accepted a job offer from another company with better management for a higher salary.
Did you remember the cover sheets on your TPS reports? Because we’re putting cover sheets on all the TPS reports now. You should have gotten a memo about cover sheets on your TPS reports.
