Ok, I’m going to call them when I get home, but I wanted input beforehand. I bought a vehicle and I signed a contract. The dealership sneaked a service agreement in on. Yes, it’s completely my fault for not looking at it closely enough, but I wanted to know if anyone has experience changing the terms of the contract with a dealership after it’s been signed. I’ve had the car for just a few days.
Thanks! Input is appreciated.
Depending on the state there may be a ‘buyer’s remorse’ clause that allows you to back out within a specified time period. Give it a looksee carefully and see if there’s an opt-out clause.
IANAL and you might need one.
First, there is a common misconception that there is a three-day grace period for all contracts. This is true only of contracts signed in one’s home, to control predatory door-to-door salesmen (and some other circumstances, but the OP’s is not one of them). That is an FTC rule; there could be other rules in your state that would apply here.
Second, if they really sneaked it in without your knowledge you could make a case that there was not a “meeting of the minds”. I don’t know what the legalities of this are in a written contract, but a contract is supposed to document an agreement, and if you never agreed then you might have recourse even if you signed the contract (but you need a lawyer to answer that question). If you ask them to cancel the service agreement and they won’t, you might have luck in court but it will be hard to prove that you didn’t just change your mind.
When I bought a car a couple of years ago, the dealership was very concerned that I rate them highly on the post-sales survey. So even if they aren’t legally required to remove the service contract after the fact, they may be willing to do so to avoid you giving them a poor rating on the sales experience. You might mention this to them.
I would just talk to the salesman and say “I noticed I was signed up for a service agreement, I was not aware of that and I don’t want that. What can we do about it?”
Push them a little on it. If you get the runaround or negative response, then start talking about the review you were going to write online and that your experience was good other than them sneaking in the service agreement.