I’ve found Livejournal’s community, Customers suck, to be a nice place to blow off some steam and get a large crowd of people who are sympathetic to shit like that.
regards,
Shadez
Oh I hate that, luckily though Ive had very few customers who actually click there fingers to get my attention and those that do, I ignore until they say excuse me, it might be rude of me to ignore them, but I am not a dog.
Anyone else find it really irritating when they make stupid comments to get your atention or to ask you why youve done something. ?
For example on Saturday in work, I wasnt supposed to be working in the checkout area but I was up there looking for someone and I was asked to step in on another girls till as she had gone to the toilet and there was a queue forming. The place where I was has two cashiers, and there was about 10 people in the queue, so even though the person who was next in the queue was closest to the other till, I offered to serve him anyway as he was next. He said he was fine and so I turned to the people who were nearest my till, and the guy behind the guy I was now serving says “Oh I thought we were black”
I could not believe it, not only because I was only doing my job, he decides to make some stupid ass comment implying that maybe I wouldnt serve someone who was black next, I mean thats just one of those WTF moments!
For what its worth I just ignored the comment, but I was annoyed at myself later for not calling him on it… hes a regular though, maybe I could say it to him another time! Idiot! :mad:
What about signing the check symbol from across the room to indicate you can now bring the Great and All Powerful JuanitaTech and Guest her check? Can I still do that without the front of the house getting surly?
Perhaps at some places, its better if employees do not initiate conversation. But I don’t mind it if they ask, “can I help you with anything?”. I’m not intimidated by them asking me. Usually, I’ll respond with, “no, I’m fine” but there are those moments when I do need help, and I’m about to ask somebody, and they offer. I like that- it saves me from having to initiate the conversation and makes me feel that the employees are at least trying to be helpful.
At my tutoring job, we always initiate conversation with the parents. Parents will never complain we are ‘bothering’ them but they will definitely complain that we are ‘ignoring them’. I greet everybody that comes in the center, even if I’m not near the entrance. It is a great way to build up connections with people; a lot of apparently shy people will really open up by being proactively friendly around them. If I see someone just standing around, I’ll ask if they need help with anything. Many times they don’t need help, but every once in a while someone who isn’t a member will wander in to check things out- if nobody approaches them they may simply wander off. I cannot count how many new members our center has gotten just from the staff and I approaching people like this.
Um, there are two different issues being talked about here.
Greeting the customers, keeping in touch with them to help them, asking them what they need, and generally trying to be proactive is a good thing, especially if you know enough to leave 'em alone once they’ve said they’re fine and don’t need help.
EVEN WHEN YOU DO YOUR BEST TO DO THIS, you will sometimes get the assholes I was ranting about originally, who snap their fingers at you and refuse to treat you as a human because you’re just some idiot who’s too stupid to get a real job, and therefore you’re not worthy of being spoken to.
Making eye contact and following that with a gesture indicating exactly which sort of help you may need (check-signing, for instance, or something of that nature) is not quite the same thing, although I’m not sure whether that’d be considered rude or not.
Yes, sorry we went off on a tangent there.
Snapping fingers is evil though and if I am ever with someone who does that, if I know them well e nough I smack them upside the head for doing it.