Stop installing process asking for CD

Yesterday, I went to a website, and my browser (IE) asked me to download something to view the Japanese on the website. I usually refuse, but yesterday I decided there would be no harm.

Now, every time Windows or MS Word starts, a “Windows Installer” dialogue box comes up and then asks for the FrontPage CD to complete the installation.

How do I get rid of this process?

WRS - I hope someone understands what I’m writing about.

Before you install the app, copy the entire CD to a folder on your hard drive. Install using this copy, then Windows will know where the source is located and just go there.

In the case of an already-installed app, you might be able to copy the CD to the drive, then do some registry editing to indicate “C:\installfiles” (or whatever) rather than “D:”

You probably asked the website to download the Japanese language fonts. Frontpage probably needs to import these fonts from its CD. Unfortunately, I don’t have or use Frontpage so I don’t know how to stop it from asking to complete the installation, but if you have the CD, there should be no harm in letting it finish the installation.

Cillasi - you describe the situation exactly as it is. I must see if I can find the CD.

If I can’t find the CD, does someone know how to stop FrontPage or whatever from keep trying to install the font or whatnot?

Thanks!

WRS

Does the Japanese font package show up in Add/Remove Programs under Control Panel? If so, try removing it from there and rebooting.

If all other methods fail you can use the Windows Installer CleanUp Utility. This will let you force-remove the unwanted software.

Thanks for the info! :slight_smile:

I am such an idiot.

I tried the Add/Remove utility, but it wasn’t there.

So, I tried the Installer Cleaner utility. I ended up deleting the entire MS Office program - along with Word, FrontPage, Excel, etc.

Well, now I really need to find the CD. :wink:

WRS

Deleted the entire Office suite? Gulp.

Well, once you find the CDs, that’ll be the perfect time to put it on the hard drive, assuming you have drive space to spare. (About 1.5 GB for two CDs.)

It does make life easier, especially when you want clipart in Word - rather than picking an image, then being told to insert the CD, it’ll just work. :slight_smile: