Strange Computer Boot Up Problem

There is a computer in our office that wasn’t working properly yesterday morning. It would hang on booting and say hit F1 to reboot among a few other things. This computer didn’t start at the guys desk and when I took it to the spare work station in my office it didn’t start at first. The computer started on the second or third try and I had no problems with it doing reboot or cold starts. No problems, that is, until I took it back to the guys desk and now it won’t up again. I now have the machine back in my office and again it is starting up just fine.

The only major difference between the spare workstation and the desk setting is the guy uses a USB mouse at his desk and I have an old connector (what are they called?) in my office. The USB mouse does work on other machines.

What gives? Why can the box start here but not there? FTR, the OS is XP (pro) but I can’t imagine that is playing a role.

Take it back to his desk and either bring your PS/2 mouse or just don’t hook up the mouse at all. I wonder if there’s a corrupt USB or mouse driver that’s causing the problem. Just for kicks, try hooking up a different USB device during start up.

PS/2?
Serial (DB9)?
I can’t help with the main problem, though.

Good advice, I’ll try that.

It is the playstation 2 connector.

I think that there is a hard drive failure. It had booted up fine in my office, but I checked it after a few minutes and it was at the hung part of the bootup and now I can’t get past it.

Do you have any diagnostics you can run on the system? We have Dell systems and they come with a CD that has a diagnostics suite on it.

It was a re-furbished Dell. It will go back whence we got it.