Stumped installing ceiling fan!

Ok, here is the situation:

I just bought a new ceiling fan. From the outlet box in the ceiling, I have a black, white and bare wire sticking out. From the ceiling fan, I have a black, white and blue wire sticking out, plus a green wire attached to the brace that holds it to the ceiling.

Following the wiring diagram provided, I connected the black to black, white to white, and blue to the bare. The wiring diagram did not tell me where to attach the green, so assuming it was ground as well, I attached it to the the blue and bare wires.

Now, when I flip the circuit breaker back on, the fan will work, but the lights won’t. All the wiring described above took place above the fan blades, while the wiring attaching the light section to the device was below the fan blades, and consisted only of black and white male plugs that could only fit into matching (size-wise) female plugs, so I don’t think that could be the problem.

Now the kicker, I just noticed on the black, white and blue wires tiny lables, identifying the black as “motor”, white as “neutral” and blue as “lights.” Okay, does this mean I should connect BOTH the black and blue from the device to the outlet box black, white to white still and leave the green on the brace attached to the bare wire?

Yep.

Yes. At least as far as the many ceiling fans I have installed go, that is how you should do it. The seperate wires are in case you wanted to have one switch control the light and another the fan.

Still, all this should be convered in the instructions. Read them again.

Thank you, I was about to go crazy dissassembling the device and rechecking connections over and over, etc.

If your fan doesn’t have a remote control unit, the fan and lights will activate at the same time. But most fans have a remote, or a pull chain switch, so it shouldn’t be an issue.

We had our new house wired for fans and have two switched wires to each box. But the fans we bought have only a black, white, and green wire. So we could switch fans!