Back on February 18, I ordered a copy of my birth certificate from the the NYC Dept. of Health and Mental Hygiene. By all accounts (including their website and NYC’s 311 hotline), I should’ve received it long ago. I haven’t.
311 can’t direct me anywhere except an automated line which has no option regarding unreceived documents. I called 311 back and told them that where they transferred doesn’t help with unreceived documents. They said that’s the only number they have.
I filled out the form on DHMH’s website last week, and received no response.
So as it stands, New York City has my $30, and has given me nothing for it. I seem out of options… what can I do?
They are physically located at 125 Worth St, I believe. Next time you call 311, specifically ask for the main office phone number for NYC DOHMH, don’t discuss your specific needs.
Yah, I should mention that I left New York long ago, so I can’t just traipse down to Manhattan to pay their office a visit, though I do think think calling 311 and just asking for a direct number is the best way to go. Thanks!
Write a letter to the Mayor. Mr Bloomberg probably will not read your letter, but someone in his office will probably pass it on to the appropriate office.
show support for another certificate-less guy’s plan to give the Department in question and others like it greater power than ever over American citizens.
