alright, i’m trying to install windows 2000 for a friend on a brand new, self-built computer. i myself did not do the initial setup of hardware and BIOS, thus i am left in the dark on a few sides of this problem. but the specs i do know:
AMD Thunderbird 1.4GHz
Western Digital 40GB Hard Drive (model WD400BB)
512MB memory (don’t know brand)
CD-RW, floppy
when running 2000 setup program, it loads all the needed files into the RAM successfully, then says at the bottom of the screen “Starting Windows 2000”, waits a few seconds, and throws an error at me. the error message is “PAGE_FAULT_IN_NONPAGED_AREA” and i have no clue what that means. i initially thought that the hard drive wasn’t partitioned correctly, so i used fdisk to clear any partitions, setup did the same thing. then i downloaded a program from western digital to write zeros to the entire drive, so it makes it look like it’s straight out the box. 8 hours later of writing 40 gigs of zeros, setup does the same thing. someone please help?
Explanation:
This Stop message occurs when requested data is not found in memory. The system generates a fault, which normally indicates that the system looks for data in the paging file. In this circumstance, however, the missing data is identified as being located within an area of memory that cannot be paged out to disk. The system faults, but cannot find, the data and is unable to recover. Faulty hardware, a buggy system service, antivirus software, and a corrupted NTFS volume can all generate this type of error.
User Action:
This Stop message usually occurs after the installation of faulty hardware or in the event of failure of installed hardware (usually related to defective RAM, either main memory, L2 RAM cache, or video RAM). If hardware has been added to the system recently, remove it to see if the error recurs. If existing hardware has failed, remove or replace the faulty component. Run hardware diagnostics supplied by the system manufacturer. For details on these procedures, see the owner’s manual for your computer. Another cause of this Stop message is the installation of a buggy system service. Disable the service and determine if this resolves the error. If so, contact the manufacturer of the system service about a possible update. If the error occurs during system startup, restart your computer, and press F8 at the character-mode menu that displays the operating system choices. At the resulting Windows 2000 Advanced Options menu, choose the Last Known Good Configuration option. This option is most effective when only one driver or service is added at a time. Antivirus software can also trigger this Stop message. Disable the program and determine if this resolves the error. If it does, contact the manufacturer of the program about a possible update. A corrupted NTFS volume can also generate this Stop message. Run Chkdsk /f /r to detect and repair disk errors. Restart the system before the disk scan begins on a system partition. If the hard disk is SCSI, check for problems between the SCSI controller and the disk. Finally, check the System Log in Event Viewer for additional error messages that might help pinpoint the device or driver causing the error. Disabling memory caching of the BIOS might also resolve it. For more troubleshooting information about this Stop message, refer to the Microsoft Knowledge Base at http://support.microsoft.com/support.