In my office we use Excel 2003. A client sends us stuff in Excel 2007. I’ve downloaded the converter, but the other day got the error message “The converter was unable to save the file”. Am I just SOL on this file? Or should we buy Excel 2007 so we can receive attachments from him and know we’ll be able to open them?
I searched for an answer on the internets and microsoft.com, but didn’t find much. Anyone have a solution?
The client maybe able to choose to save the file to your version format. I don’t have Excel available to check it. In the past sometimes this made the files compatible, when we couldn’t convert it at work.
Sometimes you can see what formats both software packages can handle and use that format even when it’s not one either of you use by default.
The worst I ever had to do was a triple conversion and it was still better than having to manually type data.
did you try converting it via google documents? You may lose formatting but you’ll get the data.
If you can open the file, save it as a CSV file then reopen it as an XLS
In Excel 2007 you can use “Save As” and save the file in Excel 97-2003 format. Ask your client to re-send the file saved in this format and you should have no problems.
Yeah, I know, but… well, you have to understand the nature of my boss and this client. Old school, mah man, old school. (ETA - in the sense that you don’t ask the client to solve the problem, the secretary solves the problem.)
I’d also like to avoid having to ask the client to resend in 2003, so I was hoping there would be a fix or some kind of problem I could adjust for on my end.
Rats. I don’t want to have to spend hundreds on Excel 2007 when Microsoft - supposedly and Snerk with a Capital S - has a “converter” so users don’t have to buy 2007. My boss doesn’t care, it’s no big to him to buy 2007, it just chaps my hide.