There is a huge middle space between, “AI can’t solve giant social problems humans can’t agree on,” and “therefore, AI is useless”
As for LLMs not being able to do much… Slack, Zoom, and Teams now have AI ‘copilots’ that wll summarize meetings, produce minutes and action items, etc. This normally would be a dedicated person, who no longer has to do that job. How many millions of meetings take place every day in North America?
In factories, AIs are now using cameras to inspect finished products for defects, doing a better job than people. They are now probably also being used to scrutinize factory data to look for inefficiencies and failure modes.
An AI applied to historical radio astronomy data has found a number of candidates for alien signals, which we will be following up on.
AIs are going to decimate the back office. The armies of spreadsheet jockeys, business analysts, database admins, researchers, call center people, customer support reps and other workers will have their jobs transformed. It’s already happening.
Hiring of programmers has slowed down, because companies are realizing that their current programmers are now way more productive, and they can do more without hiring new people. The rule of thumb these days for programmers is that if you aren’t at least 2X more productive now that we have github copilot and other AIs, you are doing something wrong and need to step up your AI game. A 2X step jump in the productivity of expensive software engineers is a huge boon to everyone.
AI is going to make a lot of dumb devices smarter. They’re going to save us a ton of money, energy and resources by making production and consumption more efficient. Smart thermostats and other smart appliances will get better and more usable, leading to wider adoption.
Home schooling got a big boost from AI, which can write lesson plans, grade papers and suggest remedial material, provide background information, worksheets, etc.
But no, they may not solve huge social problems. Because those are human problems not amenable to technological solution.
My biggest worry about LLMs is that the establishment will insist that they be ‘aligned’ until they are little more than propaganda machines for the establishment when it comes to the big social questions. So my advice is we just ignore all that stuff and focus on the mundane, day-to-day tasks that make up most of our work, for which AI is very well suited.
If you think AI is useless, you might want to grapple with the fact that there are over 200 new startups in the last six months in the AI space. AI spending is up 34% this year over last year’s huge growth, with $67 billion invested so far.
Most of those companies are not trying to build the world’s smartest, most socially aware AI. They are figuring out how to bring AI into vertical markets. AIs can do project management, they have many ways to help specific industries, and there’s a huge untapped market out there. AI investment is one of the few bright spots in the economy right now.
In the future, AI could accelerate innovation not because the AI comes up with new innovative stuff (although it might), but because it will enable startups to be functional with a lot less capital. And it will allow people to start companies who have an idea but no clue how to navigate the maze of regulations and requirements for starting a business. It will allow poor people to start companies without having to pay lawyers, accountants, and business consultants. That opens entrepreneurship up to more people on the lower end, which does help to solve at least some social problems.