If there is, I certainly can’t find a support phone number. I’ll be embarrassed too, because I’ve been searching everywhere-I bet it’s right in my face too. They have to have a support number, right, I mean, they are a pretty big company?
There is an option to get your password mailed to you. I just used it last week after getting the expansions for Christmas. Try to login, using any name and/or password. It will then take you to a page that includes a link for getting your password sent to you. But you do need to have either your username or the email you registered under.
You might try this site, they have a program that you can run to get your serial numbers…
http://www.simsplus.com/SGNShared/shells/simsplus.htm
I used it some time ago, and it worked for me…
However the normal disclaimers apply…
Good luck!