I’ve been waiting tables throughout college and have never seen any instances of servers spitting in the food or any of those other things. If some one is known to leave bad tips I’ve seen their quality of service go down but never anything that involves bodily fluid in food.
Also those of you who think serving is easy… Yes it only seems like I’m taking your order, refilling your drink and bringing out the food and the check. But all of that involves timing. Not only timing of your particular table, but the four others I have too. That’s not including the running sidework throughout the shift. Coffee and tea has to be made, the ice bins need to be filled, dishes need to be brought to the cooks, glasses restocked. These are just a few of the things that we need to do. And there’s always at least one person who slacks off in doing this.
If you think that including the service charge in the meal or giving the servers a set wage will make things better, then you’re not thinking about the quality of service you’re going to be getting. I know that my earnings depends on you being happy. I try to do everything possible to make that happen. If your food is taking too long, I’m back there riding the kitchen’s ass. I’m also trying to give you everything else possible to pacify you until it’s ready. Those little extras I’m giving you aren’t simply from the kindness of my heart. If you’re not satisfied with something you ordered it’s me begging the management to go and speak with you. I’m the one that has to face the wrath of the kitchen and their displeasure at having to recook something. Majority of these things would probably come to an end if servers had a set pay.
Also the mandatory tip out the servers have to pay… I pay 2.5 % of my sales to the hostesses. They’re making at least $4.50 an hour and getting 2.5% of the stores sales. This is suppose to be because she’s bussing my tables and seating me. I noticed a trend of the tables closest to the hostess stand getting cleaned more often and in turn getting seated more often. They don’t really care who the table goes to, they’re making the same reguardless. And tipping the bar… They tend to take care of their guests before they take care of mine. That’s why your drink can take up to ten minutes to make.
So your response to me is to get a job that doesn’t rely on tips. I’ve tried. For some reason employers don’t like to think of waiting tables as coustomer service experience, nor do they like to think of it as commissioned work. I’ve been told repeatedly that they can’t hire me due to lack of “experience”. I would love to have a job where I don’t have to see people at their worst. (Trust me, hungry people are not pleasant.) I go back to it because I simply have to to pay my bills. I make decent money, but I work my ass off physically and emotionally for every penny I make. I’m often treated like a nameless, faceless droid by most people. I get no eye contact and am often ignored when I say something. I have resisted the urge to breaking fingers when I see some one snapping to get my attention. I have to answer the same things constantly, often times at the same table simply because I’m tuned out. I have come home with knots so big that I can see them on my back. Is the money worth it, probably not. But what else am I suppose to do in an economy in the state of this one while I’m finishing up college?
Also for those of you who are against the idea of tipping, stop going to these places to eat. Even if you do write in complaints, they’re not going to care as long as you’re still giving them your money.


