If this is the opening to a letter, it is certainly odd and almost certainly a mistake. As you say, “To whom it may concern” is the more standard opening. However, it is impossible to say for certain that this is an error without knowing more about the context.
If the letter was a complaint about some neglect that caused irreparable or irreversible outcomes, it may be that the writer used the past tense intentionally, to underline the point - but it’s not standard usage as far as I’ve heard.