I’m looking for an “Emergency use” cell phone for my mother-in-law – something to carry in case she needs help on the road. I’ve seen the ads for Trac Fone and it sounds pretty good, especially no monthly fees. And while the unused minutes expire after a period of time, it’s still cheaper than paying the monthly minimums that “regular” cell phone companies offer.
However, when I did a Google on Trac Fone I saw a large number of complaints about Trac Fone service, customer support, etc. Are these just the ravings of the inevitable handful of customers who have bad experiences? It’s hard to believe that Radio Shack, WalMart, Best Buy, etc. would knowingly partner with a company with a slezy rep (At one time or another, all of those retailers have featured Trac Fone in their advertising).
Anyone out there with experience to share?