A little background: We had a Pontiac Solstice which started having all sorts of mechanical problems in late 2009, so we traded it in and got ourselves a different car at the end of November of that year.
Around three months later, we got a notice of an unpaid parking ticket, for a place we’d never been, on January 4, 2010…for the Pontiac, which we no longer owned. I called up the issuer and told them we no longer owned the car. They said they’d take care of it.
A few months later, we get ANOTHER notice–this one a little grumpier–talking about the same unpaid ticket. I called them back again, and they said they would need proof that we no longer owned the car. So I called the dealership where we traded it in (which is about 5 minutes from our house) and they promised to fax the details to the issuer. End problem, right?
A few months after THAT…ANOTHER notice. Now I’m starting to get mad. I call up the dealership again and ask them to verify that they really did send the info. They did–they even still had the right address on file, and a notation in our file that they had done it. So I call the issuer, tell them that the dealership sent them proof. They have no record. I yell at them until they give me an actual person’s name to send this stuff to, then call the dealer again and ask them to send it and call me back to verify. They’re being very accommodating about the whole thing. They do it. I call back the issuer and tell them the proof is on its way. Okay, then. They say they’ll update the record.
So today, what do I get in my mail but ANOTHER notice saying this effing ticket is still unpaid, and that I owe these morons $90.00. I am beyond pissed now. It seems like these people cannot find their asses with both hands. I’m planning to call them again tomorrow, but I don’t think it’ll do any good. I’ll probably get some other braindead civil servant who doesn’t give a crap, who will want me to call up the dealership and have them fax proof into a black hole again. Which, of course, will do NO good because these cretins don’t know how to update their records properly.
I don’t know what to do. I’m actually thinking about getting a lawyer involved. I have no idea if this is affecting our credit rating (which was stellar last time we checked it), and I’m just getting sick and tired of doing this same dance every few months for no good reason.
Has anyone else experienced this? Any suggestions? Ideas for what else I should do? I can’t go there because it’s a post office box in Newport Beach (I live in San Jose–this is a several-hour drive). I’m so pissed about this I’m about ready to start popping off heads.