USAF dependent ID for wife

I am retired from the USAF and living in Colombia. My wife’s dependent ID is going to expire in February. We had it renewed 4 years ago, but have lost the address and all papers that we had for that. Does anyone know how we go about getting a renewal for her ID? Any help will be appreciated.

Surely the first avenue would be the VA or the USAF. Have you tried those?

Yes. But the place we got it last time was in Miami. I have sent emails to those places, but they haven’t answered my yet. I know that it is a complicated procedure, but I just need some answers either from the Miami places or someone here who is in the know about that.

What is the benefit of having a USAF dependent’s identification while living in Colombia?

She needs it in order to get reimbursed for medical care from TriCare in the US. She goes to the doctor here and then sends a claim form to TriCare and they approve it and reimburse 75% to her. Same for me, but I have an ID that doesn’t expire.

Looks like your supposed to go to a particular issuing site to get the ID. See links below.

http://www.uscg.mil/directives/ci/5000-5999/CI_5512_10.pdf

However there may be an exception: