I have been under the care of my psyiatrist for more than 10 years. In addition to prescribing me tramadol for chronic pain due to rotator cuff damage, he prescribes me the antidepressant I have been on for more than 15 years (zoloft).
I was on a twice/yearly maintenance schedule for appointments, so I would often just call for prescription refills since I wasn’t on schedule to see him yet. I never had any issues getting these meds refilled.
Fast forward to a couple weeks ago, when I called for refills (and I called a week before I actually ran out of meds, because sometimes it takes a few days to be finalized).
I talked to a receptionist and left a message for the doc. I was told it would be taken care of within 48 hours. Well 48 hours pass and my meds had not been called in to my pharmacy. So I call the doc’s office first thing the next morning and explained the situation and that it was getting close to emergency status (I was already out of my zoloft and only had couple days left of my tramadol). I was told that I would be contacted later that day when the doc was in.
Well you can probably see by now that I never got that call.The first thing next morning I called the office and was told, very abruptly, that the doc was no longer working there anymore. ?!
I explained that I was being adversely affected by not having my meds and if I didn’t get my tramadol script in the next day, I would be put in withdrawal and be forced to go to the ER. At this point, they had NOTHING to offer me, not even another doc who could cover for my (apparently former) doctor.
This infuriated me. How could a medical professional be so neglectful? This was a doctor who specialized in spinal cord injury and had numerous patients who depended on him for psychotropic medications that could not be stopped cold turkey. And his office, which was part of a larger network (university-based) had no answer as to what I was supposed to do.
I was absolutely floored by this incompetence and neglect, made worse by the callousness with which it was communicated. By this point, I had already been forced to go to the ER. However, the ER was only giving me 1 day worth of meds.
All I could do was keep trying my doctors office and hope for a positive turn. I managed to get thru to the nurse who had worked with my specific doc for years. She was able to direct me to another doctor in the network who was covering for some of my doc’s patients. However, predictably, this doctor would not phone in my scripts, I had to actually be seen first.
I was able to get an appointment for Monday of the next week (at this point it was Friday). But that left me with the entire weekend to fend for myself. I was already REALLY suffering from stopping my zoloft abruptly AND I was basically sick from tramadol withdrawal as well. Suffice to say I was in bad shape.
I managed to get thru the weekend but I still had to drive 90min to get to this appointment. I get in and see the doc, who had no problem writing scripts that I had been on continuously for years but would only write them for one fill, no refills. It was on ME to find an adequate replacement before the scripts ran out.
Well at this point i was just relieved to finally have my meds. I drive back home and drop off the scripts to my pharmacy. Minutes after I get home, I get a call from my pharmacy. They were unable to fill them because not only did the doctor not sign any of the scripts, the phone number on the forms was the WRONG NUMBER! WTF.
So after yet another day of deprivation, I had to call the office to get this straightened out. Well I won’t bore anyone with the mundane details but I went another 2 days before I get decent news. “Decent” but not great, due to the fact that I had to make that fucking hour and a half drive to pick up the physical copies of the script in person (for some reason the doc wasnt comfortable phoning them in).
Today was the day I drove back to get my scripts. Being sick as fuck, I didn’t examine the details on the scripts, I just grabbed them and got the fuck outta there. That turned out to be a mistake.
It wasn’t until I get my scripts filled that I discover that the doc hadn’t written the scripts accurately. Even though I had had vocal confirmation from the doc herself as to the specific amounts of both scripts, they actually had both been written as once-a-day meds. DESPITE the fact that both are twice-a-day meds.
So I am going to be forced to make this fucking drive AGAIN tomorrow. I am fucking disgusted with all of this and the ultimate blame goes to my former doctor for displaying such blatant neglect by simply quitting out of the blue. He left all of his patients hanging and forced to take it upon themselves to find relief.
What I want to know is, just based on what is written here, do i have any sort of ground to file a lawsuit? Against either the doctor or the network that he was part of. To me, who is basically ignorant of the legal possibilities here, this seems like blatant patient neglect. I know none of you are my lawyers, I just want the opinions of others who may be more well-versed in what my potential option are.