My mom bought a new Dell laptop with Vista a few months ago and it has had a number of substantial headaches. Out of the box, we had major Windows Installer issues with it, and within a couple of weeks, the drive became corrupted. We’d try to run Checkdisk and it’d prompt us that it would occur at next reboot. Fine. We’d reboot - no scan - no indication anything happened - no error messages - still corrupted.
I took the laptop to a friend who could not repair it with any number of disk recovery tools. He’d repair it, but, every time he’d repair it, more problems would show up with the next scan. Finally, he wiped the disk and reinstalled Windows.
Now, about a month later, Windows Defender is reporting that the disk is corrupted and unreadable. The Start menu appears empty, and I still can’t use Checkdisk.
Is this a sign of a failing hard drive, or should I bug my friend to try fixing it again? My mom isn’t doing anything exciting, so I don’t think this is a software issue - she’s pretty much just using Office and putting audiobooks on an iPod with it, nothing exciting.