Water leaking into basement--who to call?

This probably has a very obvious answer, but I"m not sure how to figure it out.

Our house’s main floor used to be the house’s basement. It has a concrete foundation, on top of which is vinyl, except on the first stair going upstairs, which is now bare (and kind of rotting) concrete. Or cement, I’m not sure which.

Anyway, a couple of years ago, we had a hard rain, and the then-carpeted bottom stair became soaked with water. None of the walls were wet, so we concluded water was seeping in through the concrete. We removed the carpet from the stair so we could see if it happened again. It hasn’t happened since.

Until yesterday.

THe stair is below ground level, and about 5’ on the outside is a storm drain in lousy condition. I need to get somebody out to assess the situation and figure out how to solve it. My guess is that something like a French drain will need to be put in on the outside of our house.

What do I look up in the yellow pages? Is this a general contractor? A plumber of some sort? A ditch-digger?

Daniel

A plumber was able to assess a similar situation at my house. He did not even charge for it as it took only a few minutes for him to diagnose and admit it was project beyond his scale.

We had water coming in a basement window, but could not find out where the water was coming from. Turned out to be the pipe that ran from our downspouts to the street was crushed and backing water up into the basement. Repairs ran us about $800 from a different plumber.

I had an excavator come out and do my basement drainage stuff. He’s the guy with the backhoe.

Either a plumber or the guy with a backhoe can probably get you started on the right path, as far as diagnosing what’s going on.

If you’ve got a leaky storm drain you may have voids behind your wall - it’s definitely something to check on.

Look under foundation contractors in the Yellow pages.

Thanks, folks–got calls into a few different plumbers now. If they’re unable to help, I’ll go for the other ideas.

Daniel

Step one is to fix your storm drain. You may wish to add one of those plastic extensions that takes the water away from your house before releasing it.

This may entirely fix your problem.

Also - get commentary / bids from multiple contractors before you do anything, and do a lot of research to try to determine the true problem.

A cautionary tale regarding wet-basement remediation:

6 years ago, we put our house on the market. A few years before, we’d found some water in one corner of the basement; determined it was probably because of a nearby downspout; fixed the downspout, and we didn’t notice any additional wetness so we thought the problem was fixed.

A week after getting a contract to sell our house (a townhouse)… yep, we found the carpet wet. We got 4 different basement-wetness-remediation contractors and got 2 different sets of answers. Two said it was water seeping in from the outside at ground-level; they recommended removing the existing few inches of soil, replacing it with something with a higher clay content, and grading it so it sloped away from the house. Anything more than that was a waste of money. This would cost us 600+ dollars.

The other two recommended digging a french drain around the front perimeter of the house, inside (i.e. blasting through the concrete), laying a bed of gravel and perforated pipes, and pouring into the existing sump pump. The problem was clearly because of groundwater seeping up, not surface water seeping down. Anything else other than that was a complete waste of money. This would cost several thousand dollars.

Well, the buyers were considering going through with the purchase anyway (we of course disclosed this problem to them as soon as we found the wetness and got the bids), with the understanding that we would fund whichever solution wound up being the answer. Then shortly before closing they did some poking and found water still seeping in, even though there hadn’t been rain in a week or more at that point.

They were literally minutes away from walking away from the contract to purchase (and, as we’d already put a contract on a new house, this would have been scary). I mean, within 5 minutes; their realtor had already left and they were about to walk out the front door.

When the next door neighbor’s brother - who had been staying at his brother’s place for a few days - knocked on the door and said he thought he knew the cause of the problem.

The inside component of the air-conditioners had an outlet pipe to drain water condensed from the air. That pipe was not fed directly into any sort of drainage system, instead, it was laid on the floor, fed to a drain in the floor of the furnace room.

That pipe had been knocked away from the drain.

The water was not going down the drain… it was seeping across the floor of their furnace room, to the wall between our units, and into our basement. The neighbor’s brother had spotted this the night before, fixed the pipe, and just happened to find us at home that day (it was midday) and tell us the problem.

So - a frantic phone call to the buyer’s realtor to get him back, and a troop of about 8 people trekked down to the neighbor’s basement, and then back to ours to confirm that at present, our basement was bone dry.

We had to spend about 5 hundred dollars doing drywall repair and recarpeting the room, and the sale went through. The buyer also asked that we do the soil replacement / regrading. Which, to make the sale go through, we were quite happy to do.

So the moral of the story? 4 different contractors, all with different answers… and ALL WRONG! NOTHING any of them suggested would have fixed the problem.

We’ve been in our small town, in a major metroplitan area, 25 years now and ‘know our way around’ so this may not help you. When we had a problem;

We did use a fellow well know in town for ‘masonry work’ (look for that)

We did not use any of the advertised “basement experts” because they are rip offs. I can’t speak to the quality of the work, but their prices are outrageous.

IANAHO (never done anything but rent) and definitely no architect, but I always heard that fixing the leak itself is the simple straightforward part. You now need to assess the degree of permanent damage, expecially with regard to certain fundamental, umm, fundaments. Something called “sills”, perhaps? The underground concrete foundations of your house.
Meanwhile…

thanks to this thread title I’ve got…

Water leaking
into your basement
Who you gonna call?
Ghostbusters!
earworming my head thank you very much.