My wife and I played trivia at a new venue tonight. We won, and should have received a trip to Vegas as our prize. But we didn’t.
The following is the email that I sent to the manager of the trivia league, with identifying data removed:
**Dear xxxxxx:
We played the inaugural game tonight at <restaurant>. Justin did an excellent job as host. However, we had a major issue with the prizes.
This is the mini poster as shown on the Last Call website: (redacted)
Also, if you click on the game schedule, under “details” for <restaurant> the following is posted:
xxx address
town
xxx.555.1212
*The first place winner on Restaurant’s debut trivia show on 10/16 will win a trip for 2 to Las Vegas, Nevada (airfare and hotel)!!! *
$10 Domestic Buckets, $15 Import Buckets
It is clear from the two items posted on the Last Call website that first prize tonight was a trip to Las Vegas. However, that was not the case.
Before the game, Justin announced that the game prizes were $35 for first place and $15 for second place. He also stated that there would be a drawing for the Las Vegas trip, and that anyone who had a dinner check over $25 could enter a drawing for the Las Vegas trip by writing their name and number on the back of their dinner check. It was never announced as to when, or even if, the drawing would take place. I was confused by the complete change from what was posted on the Last Call site; however, I did not discuss this with either Justin or the management at <restaurant> because I thought there was a chance I was remembering the website incorrectly (although, as it turns out, my recollection was accurate).
We played, and won, tonight’s game. Now that I have had the opportunity to determine that the prize rules are not at all what was posted on the Last Call site, I would like to give you the opportunity to investigate the situation while we weigh our options over what course of action to follow.
Please contact me at your earliest convenience at (xxx) 123-4567 so we can discuss this matter further.**
If the Last Call management is unwilling to step in and award us the trip, what do you all suggest we do?