[QUOTE=PastAllReason]
FWIW, I was on the Amazon.com website a couple of weeks ago, and though I didn’t actually order anything, it appeared that Amazon out of the US will now ship to Canada. If you were actually interested in something on US Amazon, and this wasn’t just an example, you may want to check back.
[/QUOTE]
They’ll only ship DVDs, CDs, and books to Canada from the .com site. Anything else they won’t.
[QUOTE=Grits and Hard Toast]
It must be something like that. But in this case, with it being a small time, barely getting by company, I just feel a little education is needed.
Either I need to be educated, if the pitters have a justification for feeling the way they do, I would like to hear it. Or the pitters need an education in that there are likely legitimate obstacles preventing these guys from being able to securely do business in other places.
I just hate seeing what looks to me to be an unfair blaming of this company.
[/QUOTE]
CarnalK is right, I smelt some arrogance there. I don’t know if it was intended, but if their only way of protecting themselves from fraud is to preemptively declare 95% of the world’s population unsafe to deal with, I think it’s a valid assumption.
But that is also the case with US & Canadian customers, right? I doubt that there’s more credit card fraud in Europe than there is in North America.
My card does have a CVV2, too. AVS might not work for me, but it will work in the UK. (cite) So why don’t they ship there?
As I see it, they’re not even trying to find secure ways to ship internationally. That is a perfectly valid business decision. But it won’t get them any sympathy from me.
Fish Cheer, I’m Canadian so I’ve been taught from childhood to be hyper aware of American Arrogance (which is why I kinda jumped you for it, It’s wearing on me, lol) and I just don’t see it here. It seems simply a case of “overseas fraud is way too much hassle for us”. Even if Germany has the most efficient fraud investigation police force on Earth, the T-shirt guys would always have to make sure they get an English speaker on the other end of the overseas phone call to check up on the fraud investigation. Yuck.
[QUOTE=DrDeth]
How long does it take to look up the list of items banned for import into Aus, or those which have special rules or fees?
[/QUOTE]
It’s all on the customs website- www.customs.gov.au, but the short answer is that as long as you can import pretty much anything you like as long as it isn’t explosives, drugs, or made from protected animals.
Even if there are “special rules or fees” on the items (and off the top of my head, I’m not aware of any on any item that any normal consumer is likely to be importing), they’re the importers problem, not the sellers.
There’s no earthly reason why a seller in the US should charge a USD$10-$20 handling fee to ship a book/DVD/torch/general consumer item to Australia.
TheLoadedDog, Tandy have indoor RC Helicopters. They’re about $100, IIRC. I think The Warehouse has them too, for around the same price.
[QUOTE=Martini Enfield]
It’s all on the customs website- www.customs.gov.au, but the short answer is that as long as you can import pretty much anything you like as long as it isn’t explosives, drugs, or made from protected animals.
e.
[/QUOTE]
Good link, but the list goes hwaaaay beyond “explosives, drugs, or made from protected animals”
"Antibiotics
*Australian flag and coats of arms *
Asbestos
Cat and dog fur products
*Ceramic ware - glazed *
Cetaceans (whales, dolphins and porpoises)
Chemical weapons
Chewing tobacco and oral snuff
Weapons (Military goods and other weapons including: blow pipes, pistol crossbows, martial arts equipment, knuckle dusters, slingshots, maces, flails.)
Woolpacks "
I have italized those items which are commonly sold here in the USA, are also sold on eBay, and which a normal layperson might not think to look up. For example, some Yank might sell a T-shirt with an Aussie flag on it -"Items or merchandise (such as souvenirs) that contain or to which is applied a representation of the Arms, a flag or a seal of the Commonwealth or of a State or Territory of the Commonwealth". Or even a T-shirt that said “ANZAC” on it. :rolleyes:
He’d get it confiscated and he’d have to refund. And, think if someone bought a diamond ring! A seller could be out thousands.
I’ll point out that Aus isn’t particularly restrictive, either.
I used to work for a forwarding company. Big companies would get overseas orders, then deliver the stuff to us, and we’d repack to various regs and handle all the customs stuff. We made a nice bundle doing this. Our largest Customer was Catalina-Martin, who is very big in the clothing world. If they- a multi-million $$ company- wouldn’t try to handle their own overseas shipping, why would some one-man eBay seller?
Overseas selling/shipping isn’t a job for amatuers, trust it to the pros. True, now-a-days some of the companies like Fed-Ex will help you with many of the details.
[QUOTE=Stuffy]
[QUOTE=Chefguy]
Except you can’t track in real time which leads to Customer Service problems.
[/QUOTE]
True enough. I’ve told customer service folks that they can use my email as a waiver, and a very few companies have agreed. Most just refuse to change things. It’s just an annoyance that comes with living in Alaska.
[QUOTE=DrDeth]
I used to work for a forwarding company. Big companies would get overseas orders, then deliver the stuff to us, and we’d repack to various regs and handle all the customs stuff. We made a nice bundle doing this. Our largest Customer was Catalina-Martin, who is very big in the clothing world. If they- a multi-million $$ company- wouldn’t try to handle their own overseas shipping, why would some one-man eBay seller?
Overseas selling/shipping isn’t a job for amatuers, trust it to the pros. True, now-a-days some of the companies like Fed-Ex will help you with many of the details.
[/QUOTE]
If the T-shirt Company called up your previous forwarding company and asked the forwarding company to handle the forwarding of a single T-shirt to Germany, what would the response be, and if the forwarding company agreed to do it, approximately what would the fee be to forward that single T-shirt?
[QUOTE=kushiel]
No. laughs But there have been times I have been so desperate to get something only sold in the States that I’d pay a premium for it to make it worth the while.
Smaller stores can get a pass for this, but it irks me when I go to someplace like Amazon.com because something isn’t sold on Amazon.ca, and they won’t ship outside of the US.
[/QUOTE]
There may be legal issues with books and videos. Distribution rights might not be held be the same company. Plus don’t most Canadian province require films and videos to be content classified by a government agency?
[QUOTE=TheLoadedDog]
but for a company that is in the freakin’ export business, they should already know all that stuff.
[/QUOTE]
It is a T-shirt comany, not an export company. Don’t confuse popping a T-shirt in the mail to Canada with an export business.
[QUOTE=Kyla]
Fuck amazon.co.uk for not shipping amazon marketplace books (you know, the used book sellers that are linked to amazon) to Bulgaria. I saw a book I wanted that was one freaking pound. But no, you won’t ship it to me. Do you know how hard it is to get books in English in Bulgaria? (Okay, it’s not impossible, but selection’s bad and I have to ride a bus for an hour and a half to get to the closest bookstore.)
But I see that you will ship to countries in the EU. I can’t wait for fucking January. SEND ME YOUR BOOKS, DAMMIT.
[/QUOTE]
Kyla, I appreciate how hard it is to get stuff in Bulgaria, as I have a cousin who was in Sofia working for the Peace Corps. I’d be happy to send you a book if you have an address I could send it to.
[QUOTE=Muffin]
If the T-shirt Company called up your previous forwarding company and asked the forwarding company to handle the forwarding of a single T-shirt to Germany, what would the response be, and if the forwarding company agreed to do it, approximately what would the fee be to forward that single T-shirt?
[/QUOTE]
Damn, that was so long ago, my answer would be in clamshells, not dollars. 
“Too much”- will that do for an answer? 
[QUOTE=alphaboi867]
There may be legal issues with books and videos. Distribution rights might not be held be the same company. Plus don’t most Canadian province require films and videos to be content classified by a government agency?
[/QUOTE]
ahem Scroll up.
I don’t shop online much, but it’s a bit frustrating to realise that I could order a movie DVD from Amazon.com easily, but not a video game that’s on a DVD.
[QUOTE=brianjedi]
What, praytell, is “ridiculously parochial and rather patronising” about discontinuing international shipping after being defrauded by overseas buyers with stolen CC numbers?
[/QUOTE]
Because when Americans don’t ship overseas, it’s parochial and xenophobic.
When European online retailers don’t ship outside of the EU, it’s because of a reasoned, rational, well-thought out policy to reduce costs and limit fraud.
:rolleyes:
If it helps, here are three fine t-shirt stores that ship to (or are in) the EU:
www.lafraise.com (French and weird; print on American Apparel, which is ace)
www.threadless.com (same concept in the US; print on Fruit of the Loom, which isn’t)
www.glarkware.com (a Television Without Pity spin-off with some pretty good designs, and possibly a bit closer to the randomshirts.com style; also American Apparel)
The first two are particularly good, because they print user-designed submissions that get picked partially by popular vote. As a result they always have new and interesting things, and the design quality is actually better on average than pretty much any other site I know of. Also for more fashiony type shirts, www.thegiantpeach.com is well worth a trawl through.
[QUOTE=crazyjoe]
Kyla, I appreciate how hard it is to get stuff in Bulgaria, as I have a cousin who was in Sofia working for the Peace Corps. I’d be happy to send you a book if you have an address I could send it to.
[/QUOTE]
reeeeealllllyyyy?
hmmmmm…
No, seriously, we’re joining the EU in a couple weeks now so I think things will get better. And, someday in the possibly distant future, the M bag of books my mom shipped me will arrive. (Since my mom only hears what she wants to hear, she thought it would take 6 weeks. No, mom, that’s 6 <I>months</I>.)
[QUOTE=elmwood]
Because when Americans don’t ship overseas, it’s parochial and xenophobic.
When European online retailers don’t ship outside of the EU, it’s because of a reasoned, rational, well-thought out policy to reduce costs and limit fraud.
:rolleyes:
[/QUOTE]
Anybody who sees credit card fraud as a matter of US & Canada vs Rest Of World is being parochial. If you find an EU website openly admitting the policy you describe, please share.
[QUOTE=Kyla]
reeeeealllllyyyy?
hmmmmm…
No, seriously, we’re joining the EU in a couple weeks now so I think things will get better. And, someday in the possibly distant future, the M bag of books my mom shipped me will arrive. (Since my mom only hears what she wants to hear, she thought it would take 6 weeks. No, mom, that’s 6 <I>months</I>.)
[/QUOTE]
The offer’s open. E-mail’s in the profile.
I don’t even understand the problem here.
If the company thought it was profitable to ship overseas, I imagine they would. Obviously, they don’t think it’s profitable or it’s too much hassle, so they don’t. I’m not going to be insulted if an online retailer in Munich won’t ship goods here, so why should I care if the converse is true? A business is not required to service all 6.5+ billion people in the world.
[QUOTE=pulykamell]
I don’t even understand the problem here.
(…)
I’m not going to be insulted if an online retailer in Munich won’t ship goods here
[/QUOTE]
“International orders: We only ship to Germany. Due to an extremely high volume of fraudulent orders from foreign countries, we can no longer afford to accept orders from over seas. We understand that there are people across the pond that want to be random too and we’re really sorry. We hope in the future to be able to ship internationally again, but for now sorry. Those mean people with stolen credit cards ruined it for everyone!”
[QUOTE=Fish Cheer]
“International orders: We only ship to Germany. Due to an extremely high volume of fraudulent orders from foreign countries, we can no longer afford to accept orders from over seas. We understand that there are people across the pond that want to be random too and we’re really sorry. We hope in the future to be able to ship internationally again, but for now sorry. Those mean people with stolen credit cards ruined it for everyone!”
[/QUOTE]
And so? Their business decision.