Well I’m the one that changed the text to a color to see what would happen. (I may have confused you: there was a printer test page printed at one point in my troubleshooting, but mostly I was testing my Word doc) But you do bring up a point. The printer test page printed the black perfectly (except that there was only a small amount of it on that page).
Maybe it has to do something with the fact that when it prints a page full of text, it prints that very quickly, and maybe for some reason the black ink level (or whatever may be clogging the “exit”) can’t keep up. When I print things in color, the printing goes slower, and maybe the black can keep up??
OK, just did a test: Printed a page each of 100% cyan, 100% magenta, and 100% yellow. All printed perfectly.
Then did a test page of 100% magenta + 100% black, which should have printed black, but it came out looking like 100% mag + 20% black.
Has to be the black cartridge.
Crap- I have a black cartridge AND a “PGBlack” cartridge! How do I know which is problematic? Anybody know the difference between the two??