So I’m in CVS tonight trying to pick up a prescription. It seems to be taking a little while, but it took them ages to even notice I was there, so I think nothing of it. After a bit of a murmured convesation, one of the people asks what insurance I have so I give her the card I carry. She comes back a few minutes later and tells me my insurance has lapsed and I am not covered!
At that point I left, sans medication. It is nothing I absolutely must take and it was only 4 tablets, 1 a week for a month. It was going to cost $90!
What the fuck do they mean my insurance has lapsed!?!?! How come no one told me? Why the fuck did they not tell us last night, when we called in the script. I have to go all weekend worrying cause some fucking moron cancelled my insurance.
FUCK
I’m worried now cause I am not covered this weekend. Thanks a fucking bunch you money grabbing, goat feltching, no good, shit eating, brainless fucking monkeys.
Have I mentioned that I hate insurance companies.
I feel like killing someone right now. If whoever screwed this up was here now, I would go fucking nuts.
Our insurance company accidentally dropped a number of my co-workers from their plan. Rather than, say, simply reinstating everyone when the error was discovered, they mailed all affected employees paperwork to be resubmitted through our HR. If we didn’t get one of these letters, we were assured, everything was hunky-dory.
Guess who didn’t get a letter? Guess who, assurances be damned, went for two months without health insurance? Guess who found this out, only in passing, in the course of trying to correct some other insurance fuckup (by the way, sir, our records show that your insurance has been cancelled)?
I mention this because we seem to share both a similar tale, and a similar location. Your insurance company wouldn’t happen to be “Health Alliance Plan,” commonly known by their nickname “Incompetant Chucklewits,” would it? That would explain quite a lot.
Is it possible that your insurance company changed your plan (which sometimes changes group numbers, etc.) and you should have gotten an updated card? When I worked in retail pharmacy, this was often the case. People either didn’t receive updated cards, or forgot to change them out in their wallet.
In either case, I would be on the phone with them until they got it straight. Good luck!