I have a business selling used books and miscellaneous other items.
I own a UPS account, but only use this account to pay for a single weekly pickup of product from an apartment that I originate shipments from. These typically cost between $8 and $10 per week depending on the cost of the fuel surcharge.
All actual UPS shipments are paid by an Amazon.com account.
I just got a Visa transaction this month to resolve my bill.
Instead of the regular debit on my card, my invoice amount was close to $400.
I logged into my UPS account and saw this:
Delivery 1ZE8E529689180 [4 digits snipped from end]
Date
Billed
Tracking Number 1ZE8E529689180 [4 digits snipped from end]
Service Worldwide Expedited
Zone 603
Charge 335.35
Fuel Surcharge 50.30
Weight 30
Total 385.65
The tracking info is at the end of this email for reference.
I attempted to call UPS at the number on their website, but no one is available at this time and date.
Is there anything I should know about responding to this matter?
What is needed to rip off someone’s UPS account in this fashion?
Do you just need my account number?
Oslo, Norway 09/21/2011 12:51 P.M. Delivered
09/21/2011 6:59 A.M. Import Scan
Glostrup, Denmark 09/20/2011 3:15 P.M. Arrival Scan
Langenhagen, Germany 09/20/2011 7:51 A.M. Departure Scan
09/20/2011 3:50 A.M. Arrival Scan
Koeln, Germany 09/20/2011 12:14 A.M. Departure Scan
Koeln, Germany 09/16/2011 8:13 P.M. Origin Scan
Koeln, Germany 09/15/2011 11:18 P.M. Arrival Scan
Roissy Charles de Gaulle, France 09/15/2011 10:21 P.M. Departure Scan
09/15/2011 6:17 P.M. Export Scan
09/15/2011 1:00 P.M. Arrival Scan
Chilly Mazarin, France 09/15/2011 11:48 A.M. Departure Scan
Chilly Mazarin, France 09/14/2011 11:31 P.M. Arrival Scan
Lesquin, France 09/14/2011 8:17 P.M. Departure Scan