Here’s the wisdom I have gathered about buying mattresses over the decades, as summarized and recapitulated in a post last February. (I strongly recommend watching the video in the link below.)
Here’s the bad news. (Adam Ruins Mattresses video.)
As it happens, I figured out that mattresses were a huge scam more than ten years ago.
Here are two posts I made in similar threads several years ago. I haven’t bought a new mattress since then, but according to Adam, nothing has changed.
Originally Posted by Me in 2008
DO NOT pay the listed price! Shopping for a new mattress last summer, I went into Mattress Discounters and tried out a bunch of different models. After deciding that I like a firm mattress with a pillow top, I expressed interest in a Simmons Beautyrest with a list price of about $2,200. When I said I liked it, but couldn’t pay that much, the saleswoman said it had been on sale a week or so earlier. She got on the phone to see if she could still offer the sale price, and came back and said I could have it for $1,100. So obviously, prices are highly negotiable.
I ended up buying a similar Simmons Beautyrest at another store for under $800.
BTW, the whole business of mattress stores saying they won’t be undersold, or will match other stores’ prices, seems to be a complete scam. From what I could tell in my shopping research, different stores don’t carry the same model of mattress: they have the same brands, but similar mattresses have different model names in different stores. Presumably they do this so they can make these falsely reassuring claime and discourage comparison shopping.
So go and try out as many mattresses as you can, and pick the features and general style you like. Tell the sales person you’re willing to pay half of the list price. When he/she says, no, walk out. (Not too quickly: they may offer a lower price before you get to the door.) Go to the next store, repeat.
If my experience is any guide, you should be able to get a mattress you really like for half the list price or less.
Originally Posted by Me in 2010
If you don’t haggle, you will pay about twice as much for your mattress as you should. No exaggeration. If you’re no good at haggling, take a friend who is better.
I bought a mattress (no box spring) a few years ago, and from my experience, you should usually be able to get a mattress for slightly more than half of the stated retail price. Free delivery and removal of the old mattress should be standard, no matter what price you negotiate.
First, find out what type of mattress you like: firm or soft, pillow-top or plain, etc. You have to lie on them for a long time, and in the positions in which you sleep. Relax, take it easy. Take your bedmate so that both of you can try it out. Do the two of you roll in toward the middle? Do you like that?
This could take quite a while if you check out a number of mattresses at three or four different stores. They’ll each have different models with different features, and each manufacturer seems to provide each store with its own unique model names, so you can’t get the same model from different stores. Very annoying.
Once you find a mattress you like, find a salesperson and say that you’ll buy that one today for half the price on the tag. And you want free delivery and removal of the old one. If they say no, you say, “Okay. Bye,” and head for the door. As others here have reported, they’ll stop you and make an counteroffer. (If they don’t, leave and go to the next store.)
If they’re willing to sell at half price, you can let them charge you a moderate delivery/removal fee, say $100. But if you pay anything more than half price, free delivery is a must. You should aim for no more than 60% of full price and free delivery. Paying more than 75% is getting ripped off.
Do not buy a box spring if you don’t need it, and don’t let them make it a bargaining point. If they keep trying to sell you a box spring, walk out.