My cable internet connection had been having sporadic outages, so the cable company sent someone to test the signal. He came by and tested the signals coming out of the splitter (one port going to the cable modem, one port going to the digital cable converter) and determined that the signal going to the modem was “losing 9,” so his solution was to swap the connections between the modem and the converter. After a slightly confusing conversation I gathered that he did this because the converter was less finicky about the signal.
So my question is, what exactly does “losing 9” mean? And why would the signal be fine coming out of one port and not the other, aside from a malfunctioning splitter? I asked him if there was a problem with the splitter, but he said no, and just repeated the “losing 9” out of one port bit. So I’m a little perplexed.