I feel your pain. I have to do phone surveys at my current job, and it’s almost impossible to get people to talk. Sometimes I’ll have to contact 50 people just to get three responses each month (apologies to any of you whom I’ve called). Unfortunately management has the attitude that editors who don’t complete dozens of reader surveys each month just aren’t trying.
My coworkers and I end up having to divert time from our publications (which we’re supposedly paid to write) to do these gorram surveys and write up reports for management. It’s unbelievably demoralizing. One of my coworkers was almost in tears this morning because the contacts on her list kept hanging up on her. And still, the higher-ups in the company can’t figure out why most people quit within a year.
The sad part is that if it weren’t for these surveys, the job would actually be pretty good.
To answer cowgirl, the “golden shower” is what all the employee/slaves renamed what management termed “The Golden Quarter”. It was more accurate, because management was figurativly pissing on you.
Basicly, they cut the commission during the Christmas rush (golden quarter). They took a job with shit wages and then the one time of year where you might see a little extra cash, they ask you to bend over and take one for the team.
The extra nice thing was that it ended right after christmas, meaning that all the expensive returns counted against your regular earnings. Truly a golden shower.
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