I was a paralegal for a large law firm, then for a hospital, then a contract paralegal.
Here are some of the things I did:
For the large firm: Legal research, shepherdizing, cite checking, indexing (basically organizing documents in large, cumbersome cases in notebooks so that they could be found quickly. We had a program that did this, some kind of database program, I don’t remember its name. We scanned documents, entered the pertinent stuff in the database so we could find the document later.) Proofread documents. We had a proofreading department, but they could get backlogged.
Once, editing down a 130-page brief to 60 pages so as not to piss off the judge. (That took all weekend.)
About half the things I did at the law firm were billed to clients. Paralegals did not have a set number of billable hours they had to meet, but lawyers did.
Paralegals did get overtime. A paralegal working about the same hours as a first- or second-year associate (60-90 hours per week) might actually get paid more than the associate, who did not get OT. A couple of paralegals with many years of experience got paid more than new associates even without the OT.
Other paralegals did other things. Most of the law librarians were paralegals, although the head guy had a JD and an MLS.
One paralegal did nothing but go to the state house every day and get fact sheets on the status of new bills going through the legislature, then arrange to have them copied and distributed every day to lawyers and paralegals who had signed up for information on specific issues. This guy worked a lot of OT when the legislature was in session.
For the hospital: I worked there for 3 mergers, and I did contract review as part of due diligence, along with other stuff like checking to make sure all company vehicles had titles we could find and up-to-date plates. I collected documents for the paralegals on the other side of the merger to review.
Basically about every three months I got sent off-site to review documents, in many cases along with the junior attorney. We went through every contract and wrote down various pertinent details.
I did a lot of research on various things, and it was fact-finding research which sometimes involved calling people up, but most often involved getting records of one kind or another (medical, financial) out of wherever they were.
I kept corporate books for the hospital’s entities and went through them periodically to make sure everything that needed to be done (annual meetings, etc.) was being done. And if it hadn’t been, I made sure it was, and that there were records of it in the books.
I kept a database of contracts for the hospital and notified my boss when they were about to expire, so they could be renegotiated. (Same database program as the merger database.) On several occasions, I sat down with the practitioner to answer questions about the contract. If the questions veered into actual legal advice, I had to call in my boss, but they usually didn’t. Giving someone the definition of something in their contract is not considered legal advice.
I did a lot of legal writing. Here’s one example: Some company sent a letter telling our hospital to cease and desist its use of a certain phrase, as they had trademarked that phrase. I wrote the first response to the letter, but under my boss’s signature, saying essentially that we would look into it. Then I checked our records and the other company’s claim and found out that we had also trademarked the name, were using it before they trademarked it, and were using it internally, in an extremely limited way–so I drafted another letter telling them that we had no intention of ceasing and desisting and very politely telling them they could stuff it–and my boss sent that one out, intact, under her signature as well.
Contract paralegal. This had a tendency to be very weird, boring stuff, but the company I contracted through paid $20/hour. I only remember two of them. One was going through back issues of old newspapers on microfilm, looking for advertising by or stories about a certain couple of companies, and printing out the pertinent pages (making sure the date was on it somewhere). The odd thing was that it was for REALLY old newspapers–from 1962 to 1965. I know it was for litigation but I have no clue what the case was about.
The other one was looking through many, many notebooks for something. In that case one law firm had made a discovery request. The other law firm had complied by copying damn near everything they had, in the hopes that in that huge mountain of paper nobody would ever find the thing that had been requested. I found it. But boy, was that ever tedious. (This is approximate, but there were about 20 of the largest size looseleaf notebooks, with 1000 pages or so in each one, and the law firm decided that, if the information they had sought was not in there, then none of these pages would have to be Bates stamped. I found it in the 8th notebook I went through, so—I had been through more than 7000 pages, and they were pages with columns of figures on them. Then, when I found it, nobody was very happy, because now they had to Bates stamp the lot. Even though it was a key document in their case, they weren’t very happy. I think they just wanted that case to go away.)