I was fortunate to work for a caring, sweet-hearted, but hard-assed lady at a Dairy Queen. She was all about having fun at work, and keeping every one happy, but she ran a tight ship and made sure everyone did their job properly. She was a role model for me, and I tried to work as hard as she did. I like to think that I was better at the drive-thru then she was, but she could run circles around me in the kitchen.
She gave me a shot at Supervisor, and I did very well in that role. The assistant manager hated me, but my boss went to bat for me twice when she set me up for failure: I destroyed the condenser coils of an iced-up freezer by chipping the ice away with a screw driver, as the asst. manager told me to do, and she got blamed for it. Then, the assistant manager gave me a “write-up” for not working orders on my break… Considering how crappy she treated me, I gave notice to quit. When my boss heard the whole story, she tore that write-up into pieces! a few months later, they fired that assistant manager.
When My boss took control of the owner’s other dairy queen in town, she moved me over there as her secret agent. Ok, it wasn’t really that glamorous, she just trusted my work ethics and values, and hoped I would rub off on the miscreants that ran that place. The assistant manager over there was fired within a week for drinking on the job. His number-two and I were promoted to co-assistant managers, and she lasted a month before being fired for theft. Then, I ran the place for about a year, and we weeded out the bad seeds and replaced them with responsible employees.
I worked at those two Dairy Queens for a combined 3 and a half years, and I value all the experience I gained. I learned basic skills that applied to every other job I’ve held.
There were some good memories too…
The cool supervisor, who could put his index finger behind his eyeball, got drenched in chocolate soft serve mix when he took apart the mix pump without releasing the pressure… He waddled out of the walk-in completely chocolate-ice-cream-colored. He had to go home to shower, and when he got back, we were all still laughing.
One of my high school buddies, who also worked there, and I tried baking the little bits of cookie dough for the cookie dough blizzards into little chocolate chip cookies, but we didn’t have an oven, so we used the conveyor-belt-burger grill. That was a disaster. You can’t grill cookie dough.
Large Butterscotch Dipped Cones… Any large dipped cone had a good chance of falling SPLAT on the floor when you turned it back over, or worse, falling into the bucket of hot waxy dip, and making a colossal mess… but the butterscotch dip was notorious for failures. Double-dipped large butterscotch cones were like landmines that someone had to jump on. You were a hero if you pulled one off successfully, on the first try.