So I apply for a customer service job last week. According to the ad they’re looking for 3 years of customer service or collections experience with “healthcare experience” and a bachelor’s degree preferred.
I have 10 years of customer service experience. This includes 18 months of collections experience and three years working for health insurance companies. I have a bachelor’s degree.
On paper, wouldn’t you think this rates at least an interview?
Today I get a form letter from the company thanking me for applying but stating that they are looking for someone who more closely conforms to their requirements.
Excuse me? You asked for customer service or collections and I have both, “healthcare experience” which I have and a degree which I also have. How the fuck more closely do you expect someone to conform to your requirements than 100%?
I am so fucking frustrated with this shit.