Indeed you are not treated like a customer. You’re treated like a rational, intelligent member of a group. Yes, the administration sometimes has a knee-jerk reaction, but you’ll find that more often (oft?) than not, they are willing to listen to clear arguments and will reverse a decision if it’s appropriate. In the meantime, you can think of it more as a temporary injunction.
As xash once noted: “I’ll take this opportunity to once again thank the entire community for offering us valid cites and arguments to help us make a more informed decision, rather than just ranting about our incorrect actions.”
For example, see the not-too-long-ago bruhahaha over magic tricks in GQ:
If you make your waiter put up with half the pointless bitching the SDMB mods have to listen to, you’d probably receive your food topped with a generous helping of bodily fluids.