I haven’t had a feedback comment added to my account since April of 2007, yet my score suddenly jumped from 267 to 320 sometime last week. I have a total of 341 comments (due to repeat customers), but the it always displayed as 267.
Did eBay recently change something in the way they count feedback comments toward the score?
Yes, you can get one feedback point each week per customer. I went from 1000 to 1200 overnight. Also the feedback percentage (ratio) shown on your listings is now based on the last 12 months of feedback instead of your entire history.
On this post, I checked mine. Mine’s jumped as well. Two potential explanations:
Sellers can no longer give negative or neutral feedback to buyers. (Completely ridiculous IMO, I deserve the one negative I got as a sucky buyer in one transaction). Perhaps your count is bumped up by the number of negatives/neutrals you’ve received as a buyer.
Otherwise, perhaps they’re counting the number of positives regardless of who left them-- previously, if you had multiple feedbacks from one eBay user, it only counted once.
I can’t tell which is which-- I have one negative, and one double positive from a single seller, so I’m not sure which rule has changed.
edit: simulpost! thanks for the answer… any opinions on the “no negatives/neutrals for buyers” rule? I think it’s bad-- now I could go make bids i never intend to honor, with no punishment. (Say-- time to bid on that house in California I never needed!)
Because of ebay’s moronic feedback policy changes, they are crediting sellers with all the multiple feedback they got in the past. It used to be that you could only get one feedback per buyer, but now there is some complicated aging formula…
I always thought not crediting multiple transactions with a seller was counter-intuitive as it gave no incentive for sellers to be so good that people would buy from them again.
I also think the new bit where sellers can only leave positive feedback (or none at all) is dumb as it now lets deadbeat bidders carry on with immunity. All a seller can do now is file a Non-Paying Bidder report and move on, unable to warn the rest of us.
Aha! I could have sworn my feedback suddenly jumped recently, at least now I know I’m not going a bit funny.
Just checked mine after reading the OP and it has leapt up a heap.
I also agree that the new feedback rules are completely brainless. They were fairly rubbish before but worthless now.
I’ll just add a me too to the list of people whose ratings took a jump.
The only rationale I can think of regarding sellers not being able to rate negative is to prevent revenge postings. Not saying I agree with it, just positing an idea.
ebay’s thinking is that buyers don’t post accurate feedback because they are afraid of retaliatory negative feedback. I suspect this is true. However, in my many years as an ebay buyer and seller, I’ve encountered WAY more lousy buyers than I have sellers. I just had an auction close where the high bidder never paid. When I finally got him to respond to my emails, he basically said “oops, sorry, I can’t pay for it.” Wasted two weeks of my time…
Seems a singularly biased and unfair system.
Negative feedback should be open to independent arbitration and nullification where necessary.
Money and time required so that will never fly.
It seems like the ultimate expression of “the customer is always right”.