Why do people.... [perplexities from work]

[Jelly_Roll]

@kunilou

Conversely, why, when I go to exchange an item which is broken or the wrong size, and I want to get exactly the same item, does the store insist on making me return the item, credit the amount back to my credit card, then purchase the new item, rather than just saying, “Okay, here.”? Isn’t that a needlessly difficult order to do it in?

Inventory. When your item is scanned, the register tells the computer that keeps track of inventory that the store now has one less size 6 navy blue corduroys. When the in-store stock of size 6 navy blue corduroys dips down to a certain number, an order is automatically generated for more size 6 navy blue corduroys. If you return your size 6 navy blue corduroys for a pair of size 4 navy blue corduroys and the cashier doesn’t ring the transaction through the register, the inventory computer doesn’t know that the store is now down a pair of size 4 navy blue corduroys and won’t re-order them at the correct time. Although, I have to say that I never worked in a store that credits and re-charges your card. But I always did have to scan your return and scan your new item.

Now for mine:

Why didn’t you read my cover letter in which I told you exactly what to do with the documents attached? Why did you send them back unsigned or not notarized when my letter clearly states for your to sign and have your signature notarized? Why did you send the executed documents directly to the oil and gas company instead of sending them to me, as instructed in the letter? Why are calling asking if it is okay to cash the check I sent you when my letter clearly says to hold it in escrow pending execution of closing docs?

[DanBlather]

@Jelly_Roll

Inventory. When your item is scanned, the register tells the computer that keeps track of inventory that the store now has one less size 6 navy blue corduroys. When the in-store stock of size 6 navy blue corduroys dips down to a certain number, an order is automatically generated for more size 6 navy blue corduroys. If you return your size 6 navy blue corduroys for a pair of size 4 navy blue corduroys and the cashier doesn’t ring the transaction through the register, the inventory computer doesn’t know that the store is now down a pair of size 4 navy blue corduroys and won’t re-order them at the correct time. Although, I have to say that I never worked in a store that credits and re-charges your card. But I always did have to scan your return and scan your new item.

And even if you are returning a defective item for an indentical item the inventory system needs to know that you gave out an item and need to order another.

[Kent_Clark]

@Jelly_Roll

Inventory. When your item is scanned, the register tells the computer that keeps track of inventory that the store now has one less size 6 navy blue corduroys. When the in-store stock of size 6 navy blue corduroys dips down to a certain number, an order is automatically generated for more size 6 navy blue corduroys. If you return your size 6 navy blue corduroys for a pair of size 4 navy blue corduroys and the cashier doesn’t ring the transaction through the register, the inventory computer doesn’t know that the store is now down a pair of size 4 navy blue corduroys and won’t re-order them at the correct time. Although, I have to say that I never worked in a store that credits and re-charges your card. But I always did have to scan your return and scan your new item.

In other words, you go through the process to keep track of everything you have. Exactly the same reason why people give the OP one transaction at a time instead of handing them all over at once.

Why didn’t you read my cover letter in which I told you exactly what to do with the documents attached? Why did you send them back unsigned or not notarized when my letter clearly states for your to sign and have your signature notarized? Why did you send the executed documents directly to the oil and gas company instead of sending them to me, as instructed in the letter? Why are calling asking if it is okay to cash the check I sent you when my letter clearly says to hold it in escrow pending execution of closing docs?

This one is simple. People can’t read, don’t read and won’t read.

[Nava]

And many of us don’t even know what “escrow” means. I’m able to actually go and either consult a dictionary or ask, but the amount of people who’d rather die than confess ignorance is amazing.