In fact, in many ways “Bureaucracies” (you may read that as “systems administered by public entities, which are vital to the functioning of a civil society”) are becoming more responsive all the time.
Remember when you could renew your license plates online back in the 80’s? Or back in 2000 when you city’s Parks Department had a Facebook page and Twitter account where anybody could register a concern publicly? And P+R had a social media liason?
No, because this things didn’t exist.
Remember back in the 90’s when you needed a copy of an accident report from your local police department, and you had to wait a week for them to dig up the paper from an archive and make you copies?
Yep. And countless other examples.
Is like to hear your solution to replace bureaucracies.
For the record, my degree is in Public Administration. When I started, it was kind of funny because I was a small government libertarian - leaning conservative.
The two things that changed my outlook on public institutions were my getting an actual education in them, and working in them.
Eta: your post would be accurate if you replaced “Bureaucracy” with “business”.
It wasn’t the bureaucracy, it was a flippin’ bureaucrat who thought she knew the RULES, except she didn’t.
After the debacle last week and realizing what a damned chore it was going to be to get the suppoedly necessary docs, I read through the ‘Accepted Identity Documents’ list and found nothing about having to prove a previous identity. It would only be needed if any ID was in a different name, but all my stuff is in the same name.
Went back armed with this info, and the same woman from last week dug her heels in…until finally a supervisor, hearing me getting a bit argumentative, came over to investigate.
