Most of the coverage of this issue seems to (deservedly) talk about how badly the public is being fleeced by lawers, Pharma, and big insurance companies, but the doctors get a pass. Why is that the case considering doctors are just as culpable. Consider the following:
I. 100k people die every year from infections picked up in a hospital. Obviously, not all of these death are avoidable, nor should they all be blamed on doctors, but there is culpability there. Keep in mind that fighting these infections costs between 4-29 billion anually, not including the resulting lawsuits and legal fees.
The most glaring example is the story of Peter Pronovost. This doctor created a simple list of things doctors should do to dramatically reduce the number of infections.
Looking for a reason why these protocols have not been instituted everywhere? The common reasons researchers give are the following:
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Many physicians do not like being monitored by nurses or otherwise being forced to follow a checklist;
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A wish to avoid standardized tasks and bureaucracy; and
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A focus by researchers on “more exciting” issues such as disease biology and new treatment therapies
In response to much of what’s listed above, Pronovost said the following:
So we are wasting billions of dollars, and killing people because doctors don’t like being told to follow a checklist.
II. Pharma essentially bribes doctors to prescribe medicine. We only hear about the most egregious examples, but the subtle influence is there. Even JAMA says doctors should stop accepting bribes. Drug companies spend 13k per doctor per year to influence their habits (20+ billion/year). This is all reflected in the costs of medicine to the consumer. We subsidize their dinners and golf outings, and in many cases, are told to get drugs and treatments that are less effective or unnecessary. JAMA said, “doctors in teaching hospitals should lead the way in refusing to take gifts from the pharmaceutical and medical device industries, because it damages the reputation of the profession”.
III. Doctors are often crappy business men who offer really crappy customer service. I can do almost everything online, except make an appointment at my doctor’s office. I get there at the scheduled time; I wait, then I go to wait in a smaller room. There is almost no adherence to the schedule.
Many still give sloppy, hand-written prescriptions that often create more work and confusion. Why has their customer service not advanced at the same rate. Why aren’t their records computerized in a uniform fashion?
Doctors also haven’t done much to collectively lower their overhead. Many complain about how they must hire people to bicker with insurance companies all day just to get paid. However, I don’t see many of them trying to streamline the process through collective bargaining. In states where there are multiple insurers, why don’t doctors collective bargain so that they have more power than any one insurance company?
IV. Doctors (via the AMA, et al.) limit their numbers. They even stopped opening medical schools for years because they thought there would be too many doctors. Why shouldn’t the market decide? Furthermore, they don’t discipline the bad doctors. About 5% of all doctors account for 54% of malpractice payouts. Only 8% of doctors (1 out of 12) with 2 or more malpractice payouts have been disciplined by their state medical board, and only 17% of doctors (1 out of 6) who have made 5 or more malpractice payouts have been disciplined by their state medical board.
V. Doctors often take the easy, costly way; caving in to defensive medicine advocates and whiny patients. The problem goes further than just prescribing unnecessary antibiotics at the expense of public health. Doctors prescribe medicine and order tests just to avoid hassle or a lawsuit. Some firms have stated that more than half the 2.2 trillion dollars we spend on health care is wasted.
There is tons of compelling evidence that not ordering those test, etc. would have few measurable health consequences, and that not doing so would ultimately save boatloads of money even if lawsuits increased. Yet, common sense does not prevail.
I think we can all agree that doctors are generally good folks who provide a vital service, but their hypocrisy and complicity in health care fraud needs to be pointed out. Ultimately, doctors need to be the stop-gap that prevents consumers, producers, and middlemen (insurance companies) from ruining things for everyone else. They have failed to do so in almost every respect.