A large part of the network I help support are ATMs (Automated Teller Machines). The majority of these machines are NOT connected to us via ATM (Asynchronous Transfer Mode), but by frame relay. It drives me NUTS to hear end users call them ‘ATM machines’, but there is not much I can do - the majority of network techs and field techs working with them call them ‘ATM machines’ as well, so I gotta agree w/yabob: don’t get your undies in a bunch over it.
RE: blind users need to read directions: balderdash. In fact, I have had machines that blew out their dispay, and end clients notify us that they expect us to keep them on the network even without displays; their regular users are so familiar with the machine that they can run through the menu options without needing to see the menu on the screen. If sighted people can do this, I cant see why a blind person couldn’t - in addition, many ATM keypads have raised dots on at least one or two of their keys (like the dot/line many keyboards have on the f and j keys for touch typists) so you can tell what keys your finger is resting on if they kayes aren’t in braille (and many keypads are in braille).
As mentioned in previous threads someone could have poor eyesight but not totally blind. The Braille provides a redundant source of information/confirmation for those users.