Why TV news ratings are falling

The following thoughts are aimed at executives of media corporations…but I would like your thoughts as well. I’m certain that the percentage of dopers that are news consumers is higher than average.

Ratings are falling for local TV news, which is making things worse for those still employed in that endeavor. For those of you who don’t know, I have worked for five television stations for a total of about ten years. Why the two year average? Low pay caused me to leave two of them and I was laid off from two others…which neatly illustrates two of the problems facing the industry today. Let’s start with the problems first…

Problem 1: “You kids and your damned internet!”
The internet is free. Users to expect content to cost them nothing. TV news has been supported by advertisers which pays the bills…but if the TV stations have to put thier content on web pages to compete with everyone else, why would anyone then make the newscast “appointment television”? You can get news, weather and sports any time you wish on the internet. Without commercials. Yes, yes, I know about the banners and pre-roll ads. But they don’t pay the bills anything close to the spots in a newscast. Falling revenue means cutbacks.

Problem 2: The economy

Corporate owners of TV stations have been some of the biggest players in the leveraged buyouts of properties in the past 10-15 years. Now that the house of cards has come crashing down, they are holding millions of dollars of debt because they thought the party would never end. Couple that with the fact that one of the first things companies do in tough times is cut back on advertising, you end up with a double whammy. High debt and falling revenue means cutbacks.

Problem 3: The cutbacks

“Do more with less” becomes the battle cry of executives who have never set foot in a newsroom in their lives…or the last time they did was when times were completely different. Sure, sir, we’ll do more with less. Let’s cut back on the Assignment Desk so fewer people are listening to the scanners, planning ahead for the next day and trying to smooth the way for crews in the field. Let’s also lay off that guy who knows where all the bodies are buried because he makes too much money. We can hire a 22 year old for a third of the cost! Now let’s look at the photography staff. Let’s make that guy set up the live shot and run the truck. He can do both jobs! Sure he can…but that means he locks down the shot at the flooding scene instead of being able to pan for the reporter. Or he does man the camera and can’t see that he has a loose cable back in the truck and the shot is blown. Or we can make the reporters shoot! True…but that means “meat and potatoes” shooting instead of visually interesting shots because the reporter doesn’t have time to do that and collect the information at the same time. And self-shot standups generally look like crap. Next, we’ll cut back on producers. Make them do the 5 and 10…30 minute shows are easy! The don’t need associate producers, either. They’re paid to write, so make them write! Oh and lets add more news content so someone has to produce an hour in the same time they produced thirty minutes before. The result of that leads to stories that are repeated or re-written very superficially (or not at all on morning shifts). It also leads to putting in “low hanging fruit” like unoccupied housefires and minor shootings because they are easy and can be written in your sleep. You won’t see any soundbites though…because the producer doesn’t have time to go pick one and there is no longer an AP to do it. If you’re lucky, you can get the photographer who shot it to do it…but the producer still has to transcribe it and adjust the script so the bite makes sense. It’s much easier to just not have one. And when you hire producers in their 20’s, you get product aimed at people in their 20’s…and that’s not who is watching. Good producing is the centerpiece of good news product…and you get what you pay for. Now let’s move on to the on-air staff. Lately, people who have been on the air for years have been shown the door and thier replacements are being paid 75 percent less. You say they were overpaid anyway? Perhaps…but the on-air staff is the identity of the station. And people who are over 40 (who are the majority of news viewers) tend to be more loyal to certain personalities than younger people.

So where are we now? We’re showing product that’s quick and easy by necessity to the viewers and trying to dress it up as “BREAKING NEWS!!!”. Well, guess what? They see through it. Which means the ratings drop and the cycle begins again. Stations are already sharing video content, shutting down newsrooms and generally running around in a panic.

So what are some solutions?

First, the expectations of ratings success must change. There are fewer eyeballs out there these days. More concentration on appealing to higher-end demographics is needed, because these people are the news consumers anyway. Twenty year olds are too busy twittering each other about their bathroom habits to watch the news. Be happy with the audience you have, try to produce content that appeals to them and be happy making 10 million dollars a year instead of 20 million.

Second, hire a good staff and pay them what they are worth. I have worked at TV stations where my entire salary for the year was paid for with one weeks worth of newscasts. The other 51 weeks of the year, I’m paying for the corporate jet. You get what you pay for. And most kids just out of college cannot program a newscast that older people care about.

Third, establish content standards. Nobody cares about unoccupied house fires or a drug dealer being shot in the ass. Hire enough staff so a reporter can actually work on a story about police layoffs for a couple of days and bring something relevant to the table instead of standing him outside the fairgrounds for the the tristate quilting bee.

If you bring people news content that they find interesting and useful, they will come. If you don’t, you’ll be shutting your doors. Your choice.

Ratings for ALL forms of TV have been falling since 1979. Each year they get less and less, but for some reason, no one seems to point that out.

TV stations are becoming better at being automated.

Automation means less people can do the same number of jobs. Thus you need fewer employees.

Companies tend to accumulate deadweight over the years. When Cap-Cities bought out ABC, in the 80s they eliminated 20% of the budget but nothing happened. Then when Disney bought out Cap-Cities years later they cut more employees, result…

The dead wood was pruned out.

This economy gives companies an excuse to prune out their dead weight without the fear of lawsuits.

For example, if WACME-TV pays an anchor $100,000/year to anchor the news and he pulls in a good rating fine. But they fire him and hire someone for $50,000 and the rating is the same, it become obvious at that point, it’s the fact Oprah is on directly before the news that is the cause of the rating.

That is an example of dead wood.

Look radio/movies killed Vaudeville, TV killed radio, FM killed AM, did it go away? No it adjusted. We even have Vaudeville back today, it’s just called reality tv. Why? Because actors and writers outpriced themselves.

Most companies regardless of industry are not as efficent as they should be. A weak economy gives them the opportunity to prune out the dead wood.

The only thing the Internet does is make more product available. The more product the less value it has. For instance, MySpace, according to its owns estimates has over 1.25 MILLION pages devoted to music. Some professional but most not.

So now Mariah Carey has to compete not only with professionals but with any slub who can make a recording and sound half way good. They don’t have to sound as good as Carey, just good enough.

Again it’s a matter of too much product but people expecting to get paid the same.

A few observations of my own:

Television news is targeted almost entirely at old people. Witness the commercial adds which are 100% drug company commercials selling the message of “see your doctor, buy our stuff”, because the sponsors know who the target audience for news is. And the target message of the news with any story is “scare the old folks”.

Any story I see on the evening news I have already read about on the internet 2-3 days prior. It takes that much time from the first breaking of the story to development of a news cast. That is too slow. At least you have the newspapers beat by one day, they take 4-5 days.

The Breaking News!, Storm Tracker Weather!. Every new item isn’t Breaking News! Why is each new thing reported as if something important is occuring? Breaking News! has replaced ‘this just in.’ Save the Breaking News! for a real story and quit using it to announce PTA meetings.

On the calmest, most beautiful day of the year we still cut to the Storm Tracker Weather Center! Here in Oregon if a snow flake is ever seen anywhere the stations dispatch reporters to every overpass in greater Portland to look at the ground and say, “I think I saw a snow flake”. I live on the coast. When a wind storm is forecast we get a reporter standing on the beach saying that winds are now up to 20 mph. A storm is 70mph. Try as you might you cannot make it storm. Too much crying Wolf and you have lost your credibility. TV news seems to be in the business, not of reporting news, but of trying to manufacture it.

The CBS Evening News with Katie Couric! Really? Katie Couric? Why not the CBS Evening News with Rachel Ray, or Regis and Kelly? Any attempt at serious news went right out the CBS window with Katie’s promotion.

At least the newspapers still have the comics and want ads.

Cite?

My own time within the industry and paying attention. Back in the late 90’s when the switch to digital transmission was first raised, many companies decided to get out of the TV business rather than invest millions in new equipment. This led to a feeding frenzy among the larger media companies. A broadcasting property sells based on an agreed upon multiplier of quarterly or annual sales. A station in a mid to small market still sold for millions of dollars.