I had a small (hopefully) crash on my PC yesterday. I walked back through the recovery points and about the third or fourth one seemed to fix everything – or so I thought. After my user account was working fine again, my wife logged onto hers and it was still messed up. Do I need to run a recovery for each user account on the machine?
Windows System Restore restores your entire hard drive. It is not user account specific.
However, it is not perfect. It’s very possible that your wife’s user account just didn’t get restored properly. Your best bet is to just make her a new user account, and copy her documents over, as well as the settings for any application that has extensive ones (like Firefox). Those settings are in C:\Users<USERNAME>\AppData. Only copy back the folders for programs whose settings you absolutely need. And once everything is set up, delete her old account.
If she’s like most users, this won’t take too long, and it will be faster than trying to figure out what went wrong with the restore.
If you want more reliable restoration for future crashes, you’ll have to look into alternatives to System Restore. Something similar to Norton Ghost would probably be good.