Windows XP update question

I have been trying to update windows XP. service pack 1.
I can download it fine.But when it comes to installing it , it stops and says it can not finsh because something with the update.inf is not right. And to check the cryptographic service provider. I have no idea what they are talking about.I emailed microsoft but have not heard back from them. My computer is a HP is that helps.

I can’t answer your question specifically, but I just received this message which one of my colleagues has sent around to everyone at my office. Perhaps it is related.

It looks like you want to take a close look at MS KB 813442.

Basically, click start, run, type “regsvr32 softpub.dll Wintrust.dll Initpki.dll Dssenh.dll Rsaenh.dll Gpkcsp.dll Sccbase.dll Slbcsp.dll Mssip32.dll Cryptdlg.dll”, click ok.

Then try again. And remember, if you bought XP, you get… um… 2(?) free “incidents”, basically calls in to tech support. :slight_smile: