Oh, and while I’m at it, I would like to repeat two things from a friend of mine who works at a mid-to-low-end department store:
Someone has a habit of consistently wiping his or her nose on the dress shirts in the men’s department.
Apparently people urinate frequently in the women’s dressing room.
:eek:
Just one so far, a prosthetic leg. To be fair, it was left after all the customers were called downstairs during a tornado warning, but you’d think whoever it belonged to would come back for it.
Today? TODAY? I sympathize strongly with most of these rants, but that’s bullshit. A freshly cooked chicken has come off the spit no more than an hour ago, and preferably within the past half-hour. If I come in at 3:00pm and buy that morning’s last chicken, it ain’t fresh.
Does not compute.
People go to the bathroom in the changing booths?! 
What are these homeless people who mistake it for a bathroom stall or something? See I can imagine having to deal with people who jerk off in changing booths, but not someone walking in there with the sports section…:eek:
Incubus, I have seen urine and fecal matter in fitting rooms, on merchandise left in the fitting room, and even in the aisle in the middle of the store. I have no idea why people do this. I don’t know if it’s homeless people doing it or not, but I’ve never seen one in the store. What’s mind-boggling is that we have restrooms on each floor for the customers’ convenience. I mean really, if they have to go so bad, why don’t they do their business first and try stuff on later?
There’s nothing like picking up a damp sweater in the fitting room and smelling that smell coming from it. :eek:
Oh, I forgot to mention that we’ve caught a few people having sex in the fitting rooms, and on the sales floor as well.
Aren’t people lovely?
I once caught a couple having sex in the lobby of the building where I used to live. I threw a bucket of cold water over them. I bet you wish you could do the same KCSuze?
Indeed! I wish I could’ve yelled at them and banned them from the store like I wanted to. Sears is a place of business, not a Bangkok sex parlor.
That’s sickening!
starts thinking about all the clothes tried on in all the fitting rooms
I suddenly feel filthy.
Well, technically, a Bangkok sex parlor is a place of business, too.
Okay, you got me on that one. Let me rephrase. Sears is a place of business that you can bring your children to. Which reminds me, we’ve caught people doing that in the Children’s Clothing department, too. :eek:
Oooohhhh… that reminds me of when I was a supervisor in Customer Service in a chain superstore and got called over to a register where a customer was throwing an absolute fit. It seems he had come in to buy a specific item and had not noticed that the advertised price was “after rebate.” (This store was notorious in those days for advertising stuff at a specific price and putting the “after rebate” note in microscopic print.)
The guy kept insisting that the after-rebate price was the price on the item, and the cashier had already tried to explain to him that no, he’d have to send in for the rebate. The guy ended up storming back to the department, grabbing the sign right off the shelf and bringing it back. At which time I pointed to the “after rebate” printed right on the sign.
Which the guy could not read, because he was too vain to put on his glasses.
Things went downhill from there, and his parting shot was “Not only am I not going to buy this, I’m going to return the $900 worth of stuff I bought last week, what do you think about THAT?”
Sure wish I had been able to tell him the truth. :wally
Heh. Good point. I’d get fired trying though, because the instant someone bitched at me in Guin’s situation, I’d be on the phone calling the manager for “customer assistance”. I know this phrase sounds like German to most managers, but I’d annoy the fuck out of them as long as they’d let me. 
Why people can’t understand the concept of “express lane”, I’ll never know.
I used to get people who tried to return things that came from other stores all the time. They just look at you with big confused eyes when you tell them that the item they have just handed you is a store brand from a completely different store. We were perfectly willing to take it back if it had been purchased at our store. As for the managers, they’d get a customer off your back…by having you do the return or exchange anyway unless it was really far out.
I got off easy compared to some of the customerzillas others have had to deal with.
Heh. I worked at Sears in high school, in the paint department (among others). We also sold toilets. Well, we had toilets on display. I don’t know that any of them sold. That might have been because people kept on ‘trying them out’. And no matter what they told us, nobody actually admitted to cleaning that up as part of their job description.
I have actually heard my boss reply to one of these assholes. “That’s fine, we only lose the customers we want to lose”. I’ve said it before here. I love my boss. 
Oh Og, yes. I used to work in the fitting room in the lingerie department of Filene’s. I had to go clean it up every fifteen minutes, and while sometimes it was just paper, other times you wouldn’t believe what we found in there. I think the worst I ever came across was dirty diapers.
I don’t work in a store, but I have a related tale of annoyance.
I have some acquaintances who have dubious ethics. I don’t condone, approve, or endorse their behavior.
If it’s illegal, and not terribly dangerous to life and limb, they probably do it.
For example, shoplifting.
They (one in particular) constantly talk about lifting small items from various stores. When I assert that this isn’t a nice thing to do, I am assured that they only take from “bad stores”. Apparently, “bad stores” includes any national chain, or any store that happens to have something you really, really want, because, hey - they’re keeping you from what you really, really want, right? She then went on to complain about how secure Wal-Mart was… to which I replied : “Gee, I wonder why?” :rolleyes:
Several years ago, when I was still managing one of those Behemoth-Video-Stores-From-Hell-Which-Shall-Not-Be-Named (OK, it was Blockbuster), the store I worked at had no customer washroom. Really. I swear. It was beyond the employees only door, through the dark dank hallway crammed with coverboxes and unprocessed videos ripe for the stealing, past the unlockable door to the office with the safe. So a toilet did indeed exist, but I’m not letting anyone who I didn’t interview for a job twice go back there without an armed escort. Plus, the toilet regularly clogged up, due to the insane amounts of teenager produced sugar-bound poop my employees deposited daily. And guess who got to unplug it? Yeah, glamorous job.
So one day, on a day when the toilet was indeed not working (and this time I was waiting for a plumber), a mom comes into the store - not to look for videos or anything, but solely to ask me if her 6 year old can use the toilet. “I’m very sorry, but it’s not working. There’s a Subway right next door though, I’m sure you can use theirs.” She bitches me out for nearly five minutes (while I’m thinking, five minutes - some emergency!) before instructing her child to whip it out and pee all over my Hunchback of Notre Dame display.
What The Fuck?
Talk about simply not knowing WTF to do about it! I was completely stunned. The kid peed as directed, zipped up and they left. And I’m still looking like this: :eek: