:eek:
I no longer work in retail, thank Og, but I remember being a checker in a grocery store.
This one time, one of my friend’s mother came in at 9:55 when we closed at 10:00. The manager locked the door behind her, and she proceeded to shop for a week’s worth of groceries. I didn’t get out of there until about 11:30.
People like that piss me off.
Where I work we lock the door to any new customers at 7:00, the ones still in there have until 7:30 to get out (when the employees shut off the lights and leave).
My apologies, KCSuze, for bringing a dose of reality into your “all customers suck and I shouldn’t hafta do nothin’ that upsets me” bitch and moan routine. You know, I’ve done bodily fluid cleanup - hell, I’ve done body cleanup from a guy who died in the bathroom of the retail store where I worked while the manager begged the paramedics to say he died in route to the hospital so we wouldn’t have to close the store for an hour. I’ve cleaned fecal murals off the bathroom walls while wearing a suit and tie to spare my employees the experience. It had to be done. It’s in no one’s job description. It galls me, after working in big box retail for 10 years and bank retail for 15 more, to walk into a place and get piss poor service from slackers who consider customers a bother. I don’t get rude, I don’t raise my voice, I just don’t go back.
Really? Don’t you think that Hypno-Toad is really a frog? Cause, you know, internet screen names must be true…
Please don’t leak when you unwad your panties. No one will clean it up.
Ribbit. Of course I’m not a frog. I’m a toad.
Shit. Somebody’s got to clean it up.
Alright there Captain Bring Down. Just relax a bit. This is a pit thread and we’re just here to release some of the tension that builds up. I don’t think that anyone here is advocating “piss poor service” and I’m relatively sure that most of the people here aren’t slackers. Customer service just sucks. If you don’t like the venting that’s going on here, just don’t come back.
Unless of course you think that we shouldn’t be a wee pissed off at being treated like shit. :dubious:
And as for fecal murals, I worked in a campground. We had to clean it up off of the ceiling. You’ve never lived until you’ve seen what happens when an entire campground gets their morning “movements” out of the way when there is no power to run the pumps to allow them to flush. We’re talking piles. :eek: Just lay some toilet paper over top and add your own. It’s practically a poo parfait.
And then there’s the fool who must open the package which can’t be resealed and touch and feel whatevers inside to make sure it’s exaclty the one he needs. Even worse is the asshat who then proceeds to grab an un-opened one off the shelf and leave the now opened, unsellable product lying there. He should have his sense of touch deleted.
Well, that makes no sense whatsoever. I (rarely) open a package to make sure it’s right, not broken, whatever; then that’s the one I take. Why take another one you haven’t checked? That’s just dumb.
It’s even worse when they leave raw meat in the canned goods aisle. Yuck!
If we bitched about customers who act sensibly, courteously and responsibly, we would look very silly, wouldn’t we?
You’re a dumbass and you read way too much into things. Just because we complain about the way stupid customers act, we don’t treat ANY customers well? Go the fuck to hell, or at least to somewhere that won’t involve posting stupid shit in this thread.
Why, hello Mr. Kettle! Meet Mr. Pot.
No, racinchikki, I never said you (or anyone else in this thread) “don’t treat ANY customers well”. Talk about reading too much into things. What I said, and I’ll stick to it, is that some of the complaints in this thread are baseless. They are only attributable to “stupid customers” if your world view is that of a useless, myopic, “the world owes me something” slacker. There are a whole bunch of people that fit that description. Why they end up working retail is beyond me.
Whatever the forum, if you post crap on this board you will get called on it.
And you are being called on it. Wonderful how that works.
D_Odds, I’ll not apologize for any of my statements in this thread. I’ve been in all kinds of retail for too many years to doubt their validity. If you can honestly say that none of the complaining in this thread has anything to do with the attitude of the clerk, then your world view is vastly different from mine.
Didn’t say that, nor do I think I implied that.
I’ve read many customers suck rants. In them, I’ve seen cases where the store associate is being asked to do his job, but at a time when it is inconvenient to either the associate or the other customers, or the store associate expects the customers to have a better knowledge of product/procedures than reasonable, or other times where I do believe that it wouldn’t be a valid rant.
However, far more of the rants are spot on. You’ve said you’ve had customers that had to be removed from the premises, so you know some people are implacable. Some people rant that they don’t get that kind of support from their managers. If someone doesn’t tell me up front that I might have to remove bodily waste, I will not do it. Most of these jobs are fungible anyway. Depending on local employment conditions, one may or may not have to worry about a long wait to find an employer who will not ask you to clean up bodily waste and who will be more supportive. I wouldn’t be surprised if such an employer got his pick of employees.
This is a customers suck rant, a place for service employees to let off steam which they can’t at work. You are not calling anyone on anything, you are being a spoilsport to a good venting opportunity to the people on the front lines.
Now, if you want to start a completing cashiers suck rant, I can also join in there. And I’ll have the respect for each thread to keep them separate.
What I hated about customers when I worked retail was their money. They’d give us their damn money. That always pissed me off. Fucking bastards.
When a store clerk (especially at home depot) is helping a fellow customer and answer questions for him/her, do NOT come up and interrupt and start asking your own questions.
ParTICUlarly, don’t keep asking him the same question over and over when the answer he gave you was simple and half dead moron could have figured it out halfway through his answer.
Scenario, Home Depot guy is helping me find the right lamp kit.
HDG: Now this one has a chain with it’s cord and is 6 feet, but this other one.
Fellow Customer, breaks in and: Where are the light bulbs? (no excuse me, nothing).
HDG: they’re right up front just as you come in the main entrance.
FC:In the very front door? Which side?
HDG: You can’t miss them there is a huge display facing the door as you come in the main door
FC: But is it as I walk in? Or is it further over, or what?
HDG: It will be facing you right as you walk in, just look straight ahead and you’ll see it.
And so on, that jerk must have asked the same question of the clerk 5 more times and 5 different ways. Meanwhile, I’m waiting for him to get back to me. And another customer is waiting politely for HER turn when he’s finished with me.
About the third time he asks the clerk the same damn question, I looked at him. Fourth time it started turning into a “you had BETTER wrap this up now” glare. I was JUST about to get REALLY snarky on his ass when he glanced at me and the woman who’d been waiting before he rushed up and rudely commandeered the clerk, and finally wandered off.
Oh GRRRR how I wish I’d have nipped it in the bud before he started. Something to the effect of “this clerk is helping me and then this lady who is next, he’ll help you when it’s YOUR TURN”.
Did some people fail kindergarten or something? What happened to the concept of waiting one’s turn?
I also absolutely see RED when I see a manager berating an employee out in the store in front of us. I WILL say something to the manager at that point. I let them know, and quite firmly too, that most of us customers do NOT appreciate being subjected to that sort of behaviour and unpleasantness when we’re there to shop and relax.
I’ve even written headquarters at Walmart about one manager who did it quite frequently. She isn’t there anymore…hmmm
Most of my retail experience was working at a tropical fish store, which wasn’t too bad. Most of the customers were hobbyists so we had something in common.
I mostly liked the people who asked for advice on their tank and then didn’t want to beleive it. Certain fish work togethers, certain ones don’t, however, nothing is certain.
It’s not my fault if the snakehead you think is cool is an agressive and will probably kill your pretty neons.
Winner: Man comes in and wants to buy a fish for his salt water tank. He describes what he has and the fish he wants won’t go well with what he has. I tell him not to get it, the other worker tells him not to get it. He gets it. An hour later, he calls and says the new fish is being attacked. I tell him that I can’t give him his money back, he’ll have to come in at closing and talk to the owner. He doesn’t want to come all the way down there and have the boss tell him no. So he calls. At closing. Talks to the boss and tells him that we should never have let him buy the fish. That is was our fault for not forbidding him to do it.
This has never happened to me, that I can recall, in my years of retail work. They wouldn’t give me a red cent; I had to do something for them, or let them have something in exchange. 
Oh, my. This brought back a memory I thought was buried forever. Years ago, before they started sealing food packages to prevent idiots like this from pulling crap like this, I watched in horror one day as a woman opened up every single cottage cheese container in the dairy case, sniffed it, and put it back. She basically single-handedly rendered unsellable every single one. To this day, I can’t figure out why she did it. Other than that she was an ass, of course.
When I was in high school and worked in a grocery store as a cashier, we would straighten shelves when it was slow.
This woman pulled a deodorant stick off the shelf, opened it, wiped it in her armpits, then recapped it and put it back.
Ick ick ick.