A little over a month ago I bought a nice living room set. This store happens to use handwritten order slips/receipts. The sales guy who had been helping me at the store wrote out the order. I signed the order slip and payed by credit card. This week my furniture was delivered. The day after delivery I got an email from the guy saying that he had misquoted the price on one of the components of the set. He laid out the quoted price, what it should have been and the difference after taxes and delivery charge. The difference ends up being about $300. He closes the email with “I apologize for my error and the inconvenience to you, if there is a way to correct this, please let me know.”
What would you do? Would you call they guy and tell him to charge the difference to your card? Would you take the approach that a price was quoted and you paid it so you’re not paying any more?