WoW Account Hacked

Well, my short stint in the world of Wow has been temporarily interrupted.

I received an e-mail while I was out to dinner indicating I’d been suspended for 72 hours for “hacking” WoW.

So, I get home, and my password doesn’t work (thankfully password retrieval does, and I’m able to change my password - wow isn’t my only game on my battle.net account)

I’ve appealed the suspension, since I wasn’t playing at the time…

What confuses me is this: I haven’t fallen for any of the typical “phishing” scams, I haven’t responded to any blizzard requests, or filled out any forms without self-navigating to the blizzard site.

I’m now greatly concerned I have some sort of malware on my system and am running a full system scan, although it’s yet to come up with anything.
:mad:

Are your Adobe Reader and Flash programs fully updated? There’s a well-known weakness in some older versions that some hackers are exploiting via website ads and the like, apparently.

I recommend you use only frequently-used addons, and get an authenticator via the Blizzard site - either order the plastic version, or get the app if you have a smartphone.

I had this happen recently too. They somehow got my email password and used that to change my battle.net password and then applied a burning crusade trial key to my long-defunct wow account and got me banned. I wouldn’t even have noticed had SC2 not just come out and it uses the same account credentials. A couple weeks later I discovered I’d also had my NCsoft account banned. Presumably by the same folks.

I never did figure out how anyone could have gotten my email password.

If your password’s on this list, it’s a good chance they just used a dictionary attack. (I was suprised when I saw it, because mine was in the top 200. I’ve changed it in favor of an algorithm, now, though.)

ETA: Agree with the people who suggest getting an authenticator.

Hope you got it cleared up. My account was hacked a few weeks ago with no obvious method. Fortunately my account was suspended before the hacker did any damage and I was able get back in with a new password within a few hours. And I got my authenticator right away after that.