I come home last night and my wife is on the verge of a nervous breakdown, she’s in my office with a red face crying. You fucking mother fucker made my wife cry! Had you been straight with what you intended non of this would have happened you despicable ELECTRONIC WHORE ! FUCK YOU!
Mark my words, you festering boil on a whore’s ass, for you will be trampled to death by a herd of bargain-hunting fat ladies at a summer sale. You amalgamation of loathsome repulsiveness.
AND MY WIFE ERASED MY HARD DRIVE WHILE INSTALLING WINDOWS XP! IT’S SUPPOSED TO BE EASY, THOSE BASTARDS DON’T EXPLAIN SHIT TO PEOPLE WHO DON’T WORK WITH COMPUTER’S VERY OFTEN.
FUCK!FUCK!FUCK!!!
I don’t think there is anything I can do. UUUUHHHHHHGGGGG!!!
Windows XP is the fucktard. My wife accidentally reformatted our hardrive and erased everything. By only a medium stroke of luck it was not my main machine with all my students records on it. It was the new one I just had built.
I think she did it with a prompt from XP but not sure.
Sounds like his wife was on the line to some telephone PC support tech and they tried to solve her problem by walking her through re-imaging the disk (which scrubs all data on it) and now all the data is gone.
FWIW this is a fairly common suggestion when time pressed techs are dealing unresolvable problems with people who don’t know much about PCs, but they should have definitely let her know that this was going to nuke her data.
I used to be pissed at techs, God, Madame Fortune etc. when stuff like this occured, but having played with PCs for over 16 years now and hear similar stories (and my own sad data loss stories) once too often, I tend to put the blame on the user these days for not backing up important data if it is lost via tech scrubs or disk errors, viruses, etc. The are so many ways (ZIP drives/external hard drives/burnable CDs, digital flash cards etc, etc) to back up important data quickly, inexpensively and easily there’s just no excuse for not doing it.
“I don’t think there is anything I can do. UUUUHHHHHHGGGGG!!!”
More like lazy. I have been hearing from friends on a regular basis that when they’ve had to call for tech support, within 5 to 10 minutes is the request to find your Windows CD, and to do either a wipe and new install, or to install over the top of an old installation.
The premature suggestion to wipe and reinstall is fucking lazy.
I wouldn’t recommend taking that advice from the first tech talked to. I think you need to get through a couple levels of tech support before you take that suggestion.
Possibly, but having been in the postition (as the person trying to help) of trying to solve thorny PC problems over the phone with users that were non-PC literate, it was often an exercise in pure frustration as half the time as the person you were talking to couldn’t really offer much in ther way of diagnostic assistance. Re-imaging might well be the “lazy” techs way out, but in many cases I can imagine it’s the best practical solution when dealing with a non-PC literate person. In all those cases, however, a heads that the user’s data will be scrubbed when re-imaging should be a must so the user can decide for themsleves if that is the way they want to go.
No, it’s policy. The companies don’t want their techs taking forever on phone calls, so the techs are basically under orders to keep the time limit down, and they’ve got a playbook to follow step by step. Formatting is the out-of-time fixall they are told to use if the call goes long. Techs often don’t like this any more than you do, but the companies are in business to make money, not hold everyone’s hand when there’s a problem. I’m not saying it’s good, but it is reality.
Hmm. I’ve never had a problem, or heard of anyone who DID have problems if they didn’t format first. I have 3 mission-critical computers here at work, all Win98 upgrades, none with trouble-performance or otherwise.
Sorry to hear it happened, but if your wife probably shouldn’t have touched the machine if she didn’t know how to upgrade it, or was aware of the consequences of issuing the command to format your disk.
Sam
P.S.- If someone in a support department instructed her to do it, he’s a fucking moron, and it’s not really her fault, but she should still have grasped the meaning of the message that states “WARNING-Formatting your hard drive will remove all data…” or some such nonsense.
XP didn’t give me any trouble. And yes, when you install it, it does give you the option of formatting the disk (I believe next to the option of converting to NTFS). Windows installs are never that easy and I would never recommend a non-techy to try it without support.
That said, what kind of issue was she having to have to reinstall the OS? If she was on the phone with tech support then its’ not her fault but just suddenly having to urge to reinstall XP is a pretty big and long undertaking and would make no sense without someone instructing her. I have never come across an error message that told me to reinstall any OS.
That jet used to fly over my house every morning like clock work bringing passenger’s in to work at Pfizer or wherever. I used to see it everyday. Now I dlon’t. And thats the first crash here in a while. Fog that morning was terrible.
And yes a Tech did tell her to do it. And I even think she was told that she would not lose all our data. See she was setting it up on my machine as a surprise. Though I doubt the tech told her she’d be able to save all the data. I do think she misunderstood the guy.
Q.E.D is right. I’ve worked at a tech support call centre and the company strongly suggests that you keep a call under a certain time limit. There are so many variables that could account for a users problem. If the problem isn’t one that is well known or has a specific solution set, then what do you expect the support person to do? Especially when you can tell the user is not very familiar to computers and you have to explain to them how to right click.
I sympathize with the original poster because I’ve managed to format my hard drive by accident many of times. Luckily, I’m the anal retentive type who backs up my data regularly. Look on the bright side. She didn’t format the computer with important data on it.
With the exception of setting up a dual-boot machine, or having hardware that isn’t compatible, or an outdated software program, setting up Windows 2000 or Windows XP should be a 45 minute undertaking. If you have an under-powered low RAM/slow processor machine-you’re screwed and should probably stick with Win98.
I’ve upgraded hundreds of machine to the above 2 OS’s, and it’s very rare that any upgrade or fresh install takes more than an hour.
Sorry your wife misunderstood the moron who instructed her on the phone. This belongs with the “I see stupid people” thread below…to take a non-technical person and tell them shit like this :rolleyes:
