Walmart pharmacy and its resident pharmacist deserves a mini pitting. I have never used them before but they have better hours and are closer than my usual pharmacy so I thought what the hell, right?
My doc prescribed 10 mg of a med to start, for 14 days, then an increase to 20 mg if all goes well, then 30, etc. I made sure the clerk understood this, then waited 40 mins for the prescription to be filled. Not bad, I thought.
I pay for my meds, and in the parking lot, I thought I should have a look at it. It’s my first time on this med. I see that they gave me 20 mg for 7 days, not 10 mg for 14 AS THE PRESCRIPTION CLEARLY STATED.
So I go back and ask why the substitution. And, why didn’t they inform me? (My other pharmacy always tells me if they have to make a sub) The clerk shrugs and says, it’s ok. We do this, she says, it saves people money. I say, my doctor has prescribed 10 mg for 14 days. I don’t want to split pills. Are you saying you don’t have any 10 mg pills? The clerk shrugs again, yeah, she says, we do.
So I ask for a do over.
While I wait (and I asked for a rush on it since they fucked up) the actual pharmacist starts complaining loudly about me, using my name multiple times, and it’s my name in full. He is very sarcastic, saying ‘I guess she doesn’t want to save money?’ And whining how he has to undo all the good work he did, just to ‘make her happy’
When I can get his attention, as calmly as I can, I tell him that I didn’t want the 20 mg dose and it was important I get the right dose of 10 mg, and they should have informed me before subbing the higher dose.
To my amazement, he says, ‘well you could have asked.’
Like, I’m psychic? This makes no sense. I am supposed to ask whether they will follow the prescription or start riffing on it?
I then tell him that I heard him say my full name several times, and I didn’t think that was professional behaviour on his part.
He sneered at me, saying, ‘at least I didn’t say what medication you were taking’
Whereupon he threw my new meds at the cashier and walked away.
Total price difference between 10 mg and 20?
Thirty five cents.
Fuck you Walmart pharmacy